Add external users in pgp universal server (3.3.1)
Recently I configure a pgp server withNETSHARE & WDE but withoutEMAIL Encryption. My server is working fine.recentlyI add a external userkey (I get this key from other company). But when I encrypt any file through external user key its showing error (anADK for a key was not found). Please tell me what the problem.454Views1like0Comments
ServiceDesk 7.5 - Hide KB Search and Change Report icon and its fuction on All User Screen
Hi Fellas, Is that a way to hide KB Search pane and Change Report Icon from end user(All User) screen. This is only needed for end user and should be viewable by the rest of other group. Thanks _Ramlan_757Views1like2CommentsSymantec Service Desk 7.5 - Classifying an incident only for SubCategory alone
Hi, I am setting up service desk 7.5 in my environment. My question is how to select only SubCategory to for specific classification without inherit the rule to Main Category.When i add condition for example: Classification -Is Specific Classification -"Hardware.Notebook.Fax". When i apply this the rule, all the category along the path inherit the rule as well. I have several sub category having Fax in the list,so i dont think can use keyword to define it specificly. I m really stuck at this point need help badly. Thanks396Views0likes0Comments
Altiris 7.1 Receiving ITAM Problem
1.When I receiving item, I don't know I should choose which choice in "the items should be received as". What are their diiferent ? 2.When I choose "Update an existing Resource / Add the Condumable to a Stockroom and Add as a Cost Item to existing Resource", the received line items show the System Number, What dose this mean? and I select the Exisiting Resource/ Stockroom, I cannot updated the resource, What does the problem in this case.465Views0likes1CommentLAUNCH NOTIFICATION: Data Insight Implementation SDRK (Service Delivery Resource Kit )
LAUNCH NOTIFICATION: Data Insight Implementation SDRK Overview We are pleased to announce the launch of the Data Insight Implementation Service Delivery Resource Kit (SDRK) to support the Data Insight 2.5 product release. This SDRK is available to Symantec Partners (via PartnerNet / SymIQ for Partner) and Symantec personnel (via SymIQ), effective immediately. Highlights A number of new artifacts have been created in support of this launch, including: Service Description Service Delivery Training courseware covering the consulting methodology and best practices for implementing Data Insight 2.5, and integration between Data Insight and Symantec’s DLP solution. Service Delivery tools to help consultants successfully deliver Data Insight implementation services and achieve consistent outcomes, including templates and examples for: Statement of Work (SOW) Pre-engagement questionnaire Implementation project plan and project checklist Design questionnaire and design report Pre-installation checklist and test plan Configuration report Deployment diagrams Executive close-out meeting presentation Implementation best practices guide, providing guidance for sizing Data Insight solutions and optimizing the settings. Quiz to help partners and consultants test their knowledge for implementing Data Insight and identify learning requirements. Eligibility Partner Consultants and their company are required to meet the following criteria in order to obtain access to the Service Delivery Resources Kit (SDRK) contents: Active status in Symantec Specialized Partner or Master Specialized Partner program for Storage Management and/or Data Loss Prevention Access to SymIQ for Partners /PartnerNET Additional Information Symantec Partners for Storage Management to use the following external link: https://symiqforpartners.com/sites/sdrk/sm/default.aspx Symantec Partners for DLP to use the following external link: https://symiqforpartners.com/sites/sdrk/dlp/default.aspx632Views1like1Comment
