Symantec Desktop Laptop Option (SDLO) 8.0 adding Dedupe server storage pool results in Could not authenticate user
Dear Support, I'm having a problem to add in dedupe server storage pool. I have install DLO on Win Server 2012 R2 and using SQL Express 2012 For testing purpose, i'm using MYLAB\Administrator as a domain account. By referring this linkhttps://support.symantec.com/en_US/article.TECH205055.html, could you advise on the solution part. Thanks :)
Some errors appears regarding to “DLO Dedupe Engine” on Windows Event Viewer on PCs Clients.
Dear all, I have seen on several PC Clients, some error regarding to DLO Dedupe Engine on the Application Event Viewer. Below you will find some consecutive four errors: ******************************************************** 1-06/17/2015, 12:58:28:522, 5228, 5232, [Error],"CEngine::IsOnlineReady/(ERRORLOGGER): Error Code = 23022; Error Message = Could not connect to server host." 2-06/17/2015, 12:58:28:594, 5228, 5232, [Error],"CRESTHashStoreProxy::HandleCommonServerError/(ERRORLOGGER): Error Code = 20045; Error Message = Could not find the session. WebService API = closeSession; No. of hash = 0; " 3-06/17/2015, 12:58:28:519, 5228, 5232, [Error],"WebServerRequest::RunWebRequest: curl error code = 35; curl error message = Unknown SSL protocol error in connection to PM-DLO:8443 " 4-06/17/2015, 12:58:28:521, 5228, 5232, [Error],"CRESTHashStoreProxy::HandShakeWithServer/(ERRORLOGGER): Error Code = 23022; Error Message = Could not connect to server host. WebService API = getHandShakeResponse; " *********************************************************** Those errors appears in some PC Clients and I don’t know what happen and what i must do in order to solve those errors. In addition, I had analyzing the tomcat logs atdedupeserver.log file and I found many errors. Please see a part of the log file attached. Thank you very much for your help !! Regards Alejandro
Executing Remote Installation. Please wait... hung
Hi I have an issue where I'm trying to deploy the latest version of DLO to 2 computers from the DLO console. It deployed ok to the first computer but it's doing nothing on the 2nd computer and has been hung for the past 3 hours. Please see attached screenshots. Is it ok to end this in Task Manager or will this cause problems for the client or console? Also, if I try to close this window, I get the message in Closing window.jpg. Clicking Ok just brings you back to the Executing Remote Installation window Thanks JimmyDLO 7.6 Agent MSI Install
Hello, I am trying to install the DLO agent with the MSI. The eventual goal is to install the MSI with SCCM. I am following the instructions on page 29 an 30 in teh DLO Administration Guide. When the command is run there is a popup stating to run Setup.exe. Is there a proper way to run this command with the MSI and have it work? Kind regards Cameron Mottus
