Error E0009B61 when running backup jobs
I've got a server running SBS 2008. It's completely updated, and so is Backup Exec. I'm running Backup Exec 12.5 on it. When it runs the nightly backup jobs it's getting the following error "Job ended: Tuesday, February 15, 2011 at 11:42:24 PM Completed status: Failed Final error: 0xe0009b61 - The logon account that was provided does not have valid credentials. Ensure that the user name and password are correct, and then try again. Final error category: Security Errors" The strange thing about it is that it's intermitent. Two weeks ago we only had one sucessful backup. The week after, each backup completed sucessfully. The backups failed twice in a row on Tuesday, and Wednesday. When I look at the properties and test the credentials it always comes back sucessful. I've run test runs of the backup jobs and each of the test runs completes sucessfully. . I've checked permissions for the backupexec, and they are all set properly. I've even tried removing and recreating the account. Does anybody have any idea what the issue may be, and how to resolve it? Thanks!How to test an Export job
Hello All, I have the following small annoying issue. I have created last month some simple backup jobs (backup from disk to tape), that at the end of the verify exports the tape into the I/O slot of our DELL TL2000. Since a day or two, the backup runs fine, but the export does not occur: Tape is still in the magazine slot and the status of the export job is Ready; invalid Storage device. Strange because this exporting went well before. The only thing that has changed is the location of the tape library which has been moved to the rack. I am pretty sure that all the cables has been connected as before (this time I was a cable labeling freak when i moved the hardware). So in short: backup runs fine; tape is not exported at the end. This is what i have done so far: I have modified the job once and removed the export "thingy" from the job. Saved the job. Then I modified it again, put again the export in. The export job number is now 0009 (before it was 0004). (I have some monthly and weekly jobs too that do the same) I restarted the tape library and the services. I hope it will runs fine tonight, but i want to know now if it will goes wel, so I amtrying to test the exporting. But i cannot determin the right testing procedure. Using the webinterface of the of the TL2000 - ihaveput a tape in the drive (the right drive - I checked the serial number ) but i cannot seem to let BE2012 recognize that there is a media in the drive (inventory does not do the trick). And i think it is pointless to start an export if there is no tape in to drive ? Is it possibleinBE2012 to just put a media in the drive, without doing anything else with it ? So that i can start my export job and see how it runs ? I hope anyone can shed some light and help me think of a way to test may export job and solve my problem. Thank you Kind Regards Els M
The driver detected a controller error on \Device\CdRom1
Good morning. For the last few weeks we keep getting the following Alert: Storage Information message on our BackupExec 2012 server. The following event was reported on 11/30/2012 10:10:13 AM: The driver detected a controller error on \Device\CdRom1. -------------------- This error signifies controller errors. These errors are generally caused by hardware that is not functioning correctly. To resolve these errors, try the following actions: - Slow the SCSI bus. - Verify that the latest SCSI drivers and firmware are loaded. If these errors continue to occur, contact the hardware manufacturer. This message happens every 15 minutes, to an hour. Even when there is no backup job running or any activity on the Backup Exec server. I have tried disabling the CR Rom drive in device manager, but this does not solve the problem. (Besides, I don't think having to disable a CD-ROM drive is a valid solution) This message used to say \Device\RaidPort1 until the 27th November where it changed to CDRom1 on the 30th November. No hardware changes have happened at all over the last 2 months. The server is fully uptodate (Windows Updates). Backup Exec is fully upto date (Live Update) The TapeDrive is a Dell PowerVault 124T (LTO4), The server is a Dell PowerEdgeR610 running the latest firmware and drivers. The OS is Windows 2008 Server R2(SP1) X64 Any help or advice would be appreciated. Thanks Lee