Vaulted emails and delegations
Hi. We have users who receive delegation to other users emails. Our domain policy is vaulting the emails after 90 days. When the user goes into the vaulted emails that have been vaulted under someone else's username, they are not able to download the attachments. It seems like the text is viewable, but not the attachments - which is a big deal because a lot of what we do is being emailed to us in either pdf or jpg format. We are using Ent Vault v10.2. Even when the user is given the permissions on the exchange server for delegation AND permission to open the vaulted item, they still cannot get the attachment. Has anyone else seen this before? Any help would be greatly appreciated!Solved710Views0likes1Comment
Vault Cache is stored in the local Administrator profile?
I was checking on a user's Virtual Vault storage space and discovered that instead of the .db and .mdc files being under C:\Users\"user"\AppData\Local\KVS\Enterprise Vault\ the vault cache info is located under the C:\Users\Administrator\AppData\Local\KVS\Enterprise Vault\ directory. This entry was found in the client EV log...why did it place it here instead of under the user's profile (desktop policy setting?) 29/05/2012 10:42:44.978[4248][M]: Desktop Setting: WORKING_DIRECTORY 29/05/2012 10:42:44.978[4248][M]: Value: C:\Users\Administrator\AppData\Local\KVS\Enterprise Vault\F4C8FDE9200FE1408F4B69692E89F0BC\ 29/05/2012 10:42:44.979[4248][L]: ~DesktopCommonConfig::GetSetting: 0x0 29/05/2012 10:42:44.979[4248][L]: CONTENT:STORE: ~CCStoreHelper::SyncPVFileSize 29/05/2012 10:42:44.980[4248][L]: CONTENT:STORE: CCDatabaseList::Init: 0x0 29/05/2012 10:42:44.980[4248][L]: CONTENT:STORE: ~CCDatabaseList::Init: 0x0 29/05/2012 10:42:44.980[4248][L]: CONTENT:STORE: ~CCStore::MakeSpaceForInsertion: 0x0 29/05/2012 10:42:44.980[4248][L]: CONTENT:STORE: CCDatabaseList::FindDBByDateAndArchive: 0x0 29/05/2012 10:42:44.981[4248][L]: CONTENT:STORE: CCDatabaseList::Init: 0x0 29/05/2012 10:42:44.981[4248][L]: CONTENT:STORE: ~CCDatabaseList::Init: 0x0 29/05/2012 10:42:44.981[4248][L]: CONTENT:STORE: ~CCDatabaseList::FindDBByDateAndArchive: 0x0 29/05/2012 10:42:44.981[4248][L]: CONTENT:STORE: CCStore::InitDB: 0x0 29/05/2012 10:42:44.982[4248][L]: CONTENT:STORE: ~CCStore::InitDB: 0x0 29/05/2012 10:42:44.982[4248][L]: CONTENT:STORE: CCStore::CloseOtherOpenDb 29/05/2012 10:42:44.982[4248][L]: CONTENT:STORE: ~CCStore::CloseOtherOpenDb 29/05/2012 10:42:44.982[4248][L]: CONTENT:DB: CCDatabase::InsertItem: 0x0 29/05/2012 10:42:44.982[4248][L]: CONTENT:DB: CCDatabase::Open: 0x0 29/05/2012 10:42:44.983[4248][L]: CONTENT:DB: ~CCDatabase::Open: 0x0 29/05/2012 10:42:44.983[4248][L]: CONTENT:DB: CCDatabase::Open: 0x0 29/05/2012 10:42:44.983[4248][L]: CONTENT:DB: ~CCDatabase::Open: 0x0 29/05/2012 10:42:44.983[4248][L]: WDSUtil::PersistWDSIndexingInfo: 0x0 29/05/2012 10:42:44.984[4248][L]: DesktopCommonConfig::GetClientStoreKey: 0x0 29/05/2012 10:42:44.984[4248][L]: ~DesktopCommonConfig::GetClientStoreKey: 0x0 29/05/2012 10:42:44.984[4248][L]: WDSUtil::ExtractProfile 29/05/2012 10:42:44.984[4248][M]: Token extracted : "C:" 29/05/2012 10:42:44.984[4248][M]: Token extracted : "Users" 29/05/2012 10:42:44.985[4248][M]: Token extracted : "Administrator" 29/05/2012 10:42:44.985[4248][M]: Token extracted : "AppData" 29/05/2012 10:42:44.985[4248][M]: Token extracted : "Local" 29/05/2012 10:42:44.985[4248][M]: Token extracted : "KVS" 29/05/2012 10:42:44.985[4248][M]: Token extracted : "Enterprise Vault" 29/05/2012 10:42:44.986[4248][M]: Token extracted : "F4C8FDE9200FE1408F4B69692E89F0BC" 29/05/2012 10:42:44.986[4248][M]: Token extracted : "2012_04_06_0044.db" 29/05/2012 10:42:44.986[4248][L]: ~WDSUtil::ExtractProfile 29/05/2012 10:42:44.986[4248][M]: Successfully created the registry key HKCU\SOFTWARE\KVS\Enterprise Vault\Client\F4C8FDE9200FE1408F4B69692E89F0BC\WDS Index Data\ReIndex\2012_04_06_0044.db to process the WDS index. 29/05/2012 10:42:44.987[4248][L]: ~WDSUtil::PersistWDSIndexingInfo: 0x0 29/05/2012 10:42:44.987[4248][M]: CONTENT:DB: WDSUtil::PersistWDSIndexingInfo returned '1' 29/05/2012 10:42:44.988[4248][L]: CONTENT:DB: CCDatabase::GetTargetFolder: 0x0 29/05/2012 10:42:44.988[4248][M]: CONTENT:DB: GTF - Using Db file 'C:\Users\Administrator\AppData\Local\KVS\Enterprise Vault\F4C8FDE9200FE1408F4B69692E89F0BC\2012_04_06_0044.db' 29/05/2012 10:42:44.988[4248][M]: CONTENT:DB: GTF - Date is year '2012-5-14' 29/05/2012 10:42:44.989[4248][M]: CONTENT:DB: GTF - Already got root folder 29/05/2012 10:42:44.989[4248][M]: CONTENT:DB: GTF - Creating folder for year'2012' 29/05/2012 10:42:44.989[4248][M]: CONTENT:DB: GTF - Creating folder for month'05' Could i fix this by deleting the users vault cache using the Client Enterprise Vault Diagnostics and re syncing or is this a desktop policy setting? Thanks: VictorSolved3KViews2likes4Comments
could not connect to Enterprise Vault Directory on "EV10"
I have not used my EV 10 lab for a few month but I now want to do some further configuration, however I now get the above error when I try to open the EV administration console. In event viewer I also get the following errors: source - Distributed COM - Event ID 10016 - The application-specific permission settings do not grant Remote Launch permission for the COM Server application with CLSID source - Enterprise Vault - Event ID 40975 - Unable to access the Directory Service on EVSERVER. Does anyone know what the problem might be?Solved3.7KViews0likes2Comments
Enterprise Vault 10.0
I am planning on deploying enterprise vault to archive PST files. I have 3TB of Data and 1275 of users. What hardware is recommended? Also, is it recommended to use Vmware to virtualize the servers? Any concerns? As of now, I need a DB & an EV. Is it recommended to have a Web for the users to access their pst's?Solved851Views0likes4CommentsEV 9 - Recommended Stripe Size for Raid 10 array
Hello, We are going to set up our EV 9 server, which holds 8 X 500 MB disks. We are thinking of creating Raid 10 array, but we are not sure about the stripe size. Our implementation will server ~250 users, with a total of 350 GB curtently in the stores, + 350 GB in psts that we'll archive with EV. We'll also add in Email journaling, which will add to necessary STG. I find it hard to finf information about recommended stripe site for our Raid 10. Should we go for a small size like 16K as emails are usually pretty small (in order to avoid wate of space), or sometinhg biger like 64k ? What yould be teh average write size for EV ? Many thanks in advance, Vincent626Views0likes4Comments
EV 9 - Recommended Stripe Size for Raid 10 array
Hello, We are going to set up our EV 9 server, which holds 8 X 500 MB disks. We are thinking of creating Raid 10 array, but we are not sure about the stripe size. Our implementation will server ~250 users, with a total of 350 GB curtently in the stores, + 350 GB in psts that we'll archive with EV. We'll also add in Email journaling, which will add to necessary STG. I find it hard to finf information about recommended stripe site for our Raid 10. Should we go for a small size like 16K as emails are usually pretty small (in order to avoid wate of space), or sometinhg biger like 64k ? What yould be teh average write size for EV ? Many thanks in advance, Vincent