Recent Discussions
How to Migrate MBOX Emails to Network Solutions Account?
You can use the SysConverter for MBOX to effortlessly import MBXO to Network Solutions mailbox. With its advanced features, it is easy to complete the MBXO to Network Solutions import process in a few simple clicks. Using this tool you can also import multiple MBOX files into Network Solutions email account at once without any data loss. Steps to Import MBOX to Network Solutions Run the SysConverter for MBOX on your system. 2. Add the MBOX file to the software interface. 3. Click on Export >> IMAP. 4. Enter your Network Solutions login details and hit teh Save button. Done! here complete the importing process.
Unable to convert item when message digital signed
Hi, All message digital sign, vault can't convert. Our Server are not connected to the internet. Is there a way to prevent Vault from trying to convert this message? Log Name: Veritas Enterprise Vault Converters Source: Enterprise Vault Converters Date: 2024-09-26 14:15:21 Event ID: 29132 Task Category: Storage Archive Level: Warning Keywords: Classic User: N/A Computer: EVSERVER1.domain.local Description: Unable to convert item content Reason: Unable to convert item as there is no converter available for the document type, and it is not recognised as text. (0xc0041afb) Supplementary Info: File type is unknown (16777216) [FOTC] Item: SA:-0 Subject: smime.p7s Attachment: Type: p7s Vault ID: 1F954F4386BC31C409A8D984EE59BF0271110000EXCHEVARQ01 SaveSet ID: 202409267356516~202406260939120000~Z~812D207A35F1C9B47EAF47B73D527FB1 Attachment ID: 3 Archive Name: 1F954F4386BC31C409A8D984EE59BF0271110000EXCHEVARQ01 Archive Date: 2024-09-26 13:15:00 This item will be archived without a preview being available to the web application and the content will not be indexed. It is not possible to search on the content but the item can be restored as normal For more information, see Help and Support Center at http://telemetry.community.veritas.com/entt?product=ev&language=english&version=15.0.0.0&build=15.0.0.1216&error=V-437-29132 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Enterprise Vault Converters" /> <EventID Qualifiers="32772">29132</EventID> <Level>3</Level> <Task>39</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2024-09-26T13:15:21.896402500Z" /> <EventRecordID>136556</EventRecordID> <Channel>Veritas Enterprise Vault Converters</Channel> <Computer>EVSERVER1.domain.local</Computer> <Security /> </System> <EventData> <Data>Unable to convert item as there is no converter available for the document type, and it is not recognised as text. (0xc0041afb)</Data> <Data>File type is unknown (16777216) [FOTC]</Data> <Data>SA:-0</Data> <Data>smime.p7s</Data> <Data> </Data> <Data>p7s</Data> <Data>1F954F4386BC31C409A8D984EE59BF0271110000EXCHEVARQ01</Data> <Data>202409267356516~202406260939120000~Z~812D207A35F1C9B47EAF47B73D527FB1</Data> <Data>3</Data> <Data>1F954F4386BC31C409A8D984EE59BF0271110000EXCHEVARQ01</Data> <Data>2024-09-26 13:15:00</Data> </EventData> </Event>
Error Recalling from Secondary Storage
Hi, I'm getting an error recalling some files from secondary storage. The error is event id 6882 Unable to complete retrieval request Failed to access file 'J:\Enterprise Vault Stores\EVstore01 Ptn5\2017\12-18\2\059\2059DB30C999293B54DA0D133FB8AC81~2D~6E9D4CD1~00~1.DVSSP'. Reason: The system cannot find the file specified. (0x80070002) Operation: READ Reference: CNTFSStorageDeviceReader::LoadFile The files exists in the CAB file in secondary storage. I can successfully recall the file if I manually copy the DVSSP file from the CAB into the location in the error. So the CAB and DVSSP file isn't corrupt. Error is occurring with multiple files in different CAB files and partitionsEnterprise Vault properties tab "Enterprise Vault is currently unavailable".
Hi, I seem to be having a problem accessing the Enterprise Vault properties page. The message I'm receiving is "Enterprise Vault is currently unavailable". Everything else is working properly. follow the post Enterprise Vault 6 sp3 Properties using Windows 2000 w/ Outlook 2000 | VOX and in the cliente machine event log there is no DCOM event, all computers are joined to the domain and Exchange 2019 does not use RCP over HTTP but MAPI over HTTP. Does does stop work? (When we stop installing OWA Extensions in the CAS server) Or I have a problem? What can I check? My Add-In logs show: Could not contact the EV web server (https://ev.server.local/EnterpriseVault) directly Trying the Alternative Web Application URL (https://mail.server.local/enterprisevault) Failed to contact the EV web server using any of the available URLs 12/09/2024 13:47:09.749[6660][H]: HaveConnection::CallBack - HttpQueryInfo failed 0x80070006 (6) : The handle is invalid. 12/09/2024 13:47:09.750[7012][H]: Could not contact the EV web server (https://ev.server.local/EnterpriseVault) directly 12/09/2024 13:47:09.751[7012][H]: Trying the Alternative Web Application URL (https://mail.server.local/enterprisevault) 12/09/2024 13:48:27.430[12368][H]: HaveConnection::CallBack - HttpQueryInfo failed 0x80070006 (6) : The handle is invalid. 12/09/2024 13:48:27.430[1848][H]: HaveConnection::CallBack - HttpQueryInfo failed 0x80070006 (6) : The handle is invalid. 12/09/2024 13:48:27.431[10624][H]: Could not contact the EV web server (https://ev.server.local/EnterpriseVault) directly 12/09/2024 13:48:27.431[3988][H]: HaveConnection::CallBack - HttpQueryInfo failed 0x80070006 (6) : The handle is invalid. 12/09/2024 13:48:27.431[9036][H]: Could not contact the EV web server (https://ev.server.local/EnterpriseVault) directly 12/09/2024 13:48:27.432[10624][H]: Trying the Alternative Web Application URL (https://mail.server.local/enterprisevault) 12/09/2024 13:48:27.433[7012][H]: Failed to contact the EV web server using any of the available URLs 12/09/2024 13:48:27.433[9036][H]: Trying the Alternative Web Application URL (https://mail.server.local/enterprisevault) 12/09/2024 13:49:12.465[2964][H]: Could not contact the EV web server (https://ev.server.local/EnterpriseVault) directly 12/09/2024 13:49:12.465[10624][H]: Failed to contact the EV web server using any of the available URLs 12/09/2024 13:49:12.465[9036][H]: Failed to contact the EV web server using any of the available URLs 12/09/2024 13:49:12.465[2964][H]: Trying the Alternative Web Application URL (https://mail.server.local/enterprisevault) 12/09/2024 13:51:09.624[9472][H]: HaveConnection::CallBack - HttpQueryInfo failed 0x80070006 (6) : The handle is invalid. 12/09/2024 13:51:09.625[9036][H]: Could not contact the EV web server (https://ev.server.local/EnterpriseVault) directly 12/09/2024 13:51:09.625[2964][H]: Failed to contact the EV web server using any of the available URLs 12/09/2024 13:51:09.626[9036][H]: Trying the Alternative Web Application URL (https://mail.server.local/enterprisevault) 12/09/2024 13:51:09.654[9036][H]: Failed to contact the EV web server using any of the available URLs 12/09/2024 13:52:45.841[2964][H]: Considering adding EV property page for folder: [Name=Mails Para Testes], [EID=0000000085AEDA52B3523D4EB3FF92CF2465953C0100A361D75B49D4664AB5E8340577A076EA0003809D7EB60000] 12/09/2024 13:52:45.843[2964][H]: Showing MAILBOX FOLDER EV property page tab 12/09/2024 13:53:32.330[12712][H]: Could not contact the EV web server (https://ev.server.local/EnterpriseVault) directly 12/09/2024 13:53:32.331[12712][H]: Trying the Alternative Web Application URL (https://mail.server.local/enterprisevault) 12/09/2024 13:53:32.347[12712][H]: Failed to contact the EV web server using any of the available URLs 12/09/2024 13:53:32.750[2964][H]: Could not contact the EV web server (https://ev.server.local/EnterpriseVault) directly 12/09/2024 13:53:32.751[2964][H]: Trying the Alternative Web Application URL (https://mail.server.local/enterprisevault) 12/09/2024 13:53:32.766[2964][H]: Failed to contact the EV web server using any of the available URLs 12/09/2024 13:56:24.883[10624][H]: PSTWORK: {CPstHttpWorkerThread::DoWork:#246} PST HTTP Worker thread exited successfullyCan not delete 64bit Index Location after upgrade all index to Elasticsearch
Hi all, I have just finished upgrading all my indexes to Elasticsearch (after upgrading to Enterprise Vault 15.0). When I attempted to remove all old index locations from the Enterprise Vault Administration Console (VAC) in order to delete the old volume from the server, I received the following message: --------------------------- Enterprise Vault --------------------------- This folder is being used by the Indexing Service to maintain active indexes. You cannot remove this folder until all the archives have been deleted from it. --------------------------- OK --------------------------- After investigating I realised that I are still index register in the SQL database ( EnterpriseVaultDirectory - IndexVolumeView). The archive these indexes report they only have elasticsearch locations and all of them are still empty. Is there a way to correct this issue? I need to return the empty volume.
Need to programmatically restore saved EV shortcuts saved as MSG files
Scenario: Employee drags their outlook ev shortcut onto their desktop. This naturally saves the EV shortcut as an MSG file. The employee files these msg files into our document management system. Other colleagues can not open the MSG files or see the attachments, because the MSG is an EV shortcut and only the message owner has access. I wrote a script to retrieve new MSG files saved into the document management system and I can easily identify the message class. What I can not pull is the archiveID or the savesetID. Some folks said to try redemption, I engaged Redemption / outlook spy and they could not retrieve the archived or saveset ID. I need the extended mapi parameters or some method to extract this archiveID/Saveset ID to enable me to retrieve the original email and replace the EV shortcut msg. (I call this rehydrating). I'm surprised EV API does not have a command to help me with this...
