Clearwell support for Windows 2012
Windows Server 2012 has been out for almost 18 months and the latest version of Clearwell 7.1.5, still doesn't support it. Will Clearwell version 8 run of Server 2012? What are the hardware requirements for Clearwell 8? When will the roadmap/new feature guide for Clearwell 8.0 be released?Solved2.1KViews0likes4CommentsClearwell v8.1 Hardware Requirements
Hello. I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1). I have two questions: 1) What are the hardware requirements for 8.1? We do not have a Clearwell applicance. 2) Do I have topurchase a license for Office 2013 or is it included with the Clearwell 8.1 software? Thank you.Solved2KViews0likes4CommentsPermissions for Clearwell Service Account for EV
Clearwell is being installed at an account I support. Symantec is doing the install, butthey arehaving touble with the account that gives Clearwell access to EV and I suppose the accounts that run services as well. Do I just need to assign permissions to this account as stated below. Are all pemissions needed like SQL? The VSA must belong to the Local Administrators group on all Enterprise Vault servers · The installation script does this. Do I need to add these manually?· Log on as a service · Act as part of the operating system · Debug programs · Replace a process-level token · Log on as a batch job · The VSA must have Full Control permissions (both NTFS and Share) on the PST Holding folder, and it is recommended that this folder be located on the Enterprise Vault server. The VSA’s requirements in SQL Server Note: Granting the sysadmin server role to the VSA covers all of the necessary permissions.Read on for the least-privilege requirements. · The VSA must have a SQL login with the following permissions to the SQL server (instructions): Server role: dbcreator Server permission: View server state · The VSA also requires the following rights on the msdb system database (instructions): Select permissions on the sysjobs, sysjobschedules, sysjobservers, and sysjobsteps tables. SQLAgentUserRole database role The VSA’s requirements in Exchange · The VSA requires full access to all mailboxes and public folders.Choose one of the following options: · For Exchange 2003 and earlier, grant the permissions manually using Exchange System Manager (instructions). · For Exchange 2007 and later, grant the permissions using the PowerShell script included on the Enterprise Vault media (instructions). · For any version of Exchange, grant the permissions manually using ADSIEdit (list of the required permissions). · If archiving from Exchange 2010, the VSA is required to have its own mailbox with a custom Throttling Policy (instructions). (Note that the mailbox receiving this Throttling Policy is the mailbox associated with the VSA, not the EV System Mailbox discussed below. They are separate mailboxes.) · In a multiple-domain environment, the VSA must be able to access all domains associated with any Exchange Servers that are to be archived (further details and examples). · The VSA should not be a member of the built-in Exchange Organization Administrators group. Thanks for any helpSolved1.8KViews0likes9Commentsallowed list of WSUS appliable patches
Hi, i want to start using an internal Wsus server for our clearwell servers, but i am wondering, can any Microsoft offered patch be applied? including the MS Office patches? are there certain patches that we need to exclude? If so, is there list of KB numbers that i should NOT apply to a Clearwell server? Are all MS updates tested for compatibility by Symantec? or does Symantec have a list of verified patches that are allowed to be applied?Solved1.2KViews3likes3CommentsList of approved patches win2012R2
Hi, symantec currently releases a list of approved patches for the eDiscovery appliances for the following OSses: win2k3, win2k8, win2k8R2 Clearwell eDiscovery Platform 8.1.1 now supports win2k12R2 as OS platform. When will symantec release an approved patches list for the Windows 2012R2 OS ?Solved1.1KViews0likes4CommentsClearwell 6.1 to 8.1 case migration
Is it possible to backup/archive cases in version 6.1, and restore them to a clearwell appliance running version 8.1? I know the upgrade path needs to go to 7.1.2 before you can go to 8.1, but I am not upgrading. I just want to backup cases and restore them. I am unclear as to whether or not it is possible to restore a case that was created in 6.1 to 8.1. Thank you!1.1KViews0likes4CommentsHOT OFF THE PRESS - Clearwell 7.1.3 Released
The SymantecClearwell Product Development team is proud to announce the general availability of Symantec Clearwell eDiscovery Platform V7.1.3 This new release has been in the making for one year and rounds off many features from previous releases making it the most complete release with many marquee features, the highlights of which include (but are not limited to): Identification & Collections Search and Preview of EV collections : ability to run search-only tasks against Enterprise Vault sources, preview sample files, and run date range and custodian-based analytics on the results Custodian Manager : fully-integrated Custodian Management feature using a streamlined custodian-centric workflow. Administrators not only have the ability to match the custodian manager features in Symantec’s Discovery Accelerator, but can also use new customization capabilities for the attributes that can be tracked Processing Several new reports and many others enhanced : De-duplication reports, Reconciliation report, Discovery & Processing Options reports etc. Improved Container handling : improves container extraction management by allowing users to exclude by container format for discovery Search Email Header Processing & Search : lets users search through the Internet Headers section of emails. This includes standard header fields (To, Cc, Bcc, Subject, From) and custom header fields the customer may choose to index (e.g.: X-Originating-IP, Received-By) Various reports including Excel Search Report and Search Hit Report Review Transparent Predictive Coding Graphs : presentation of prediction accuracy data by displaying the information in a graphical format. Prediction Status Enhancements : the Prediction Status screen has been enhanced with a graph of prediction accuracy over the iterations. Family Propagating Tag Set Behavior : enhancement work to support a new family propagating tag behavior for tag sets. Export & Production Features Image Remediation : better manage and control document imaging, especially for handling in other third-party tools. Slipsheet Enhancement : feature provides users with the ability to customize slipsheets for each production. An overview of the features is included in the attached document.Solved1.1KViews1like2Commentsanother needing the Clearwell default login and pwd
I'm in the process of installing Clearwell 7.1.3 for a client. I have all the documentation they've supplied including licenses etc. However, nowhere in any of their material is the Clearwell app default "superuser" login detail supplied. Can someone PM me this please so I can finish off this bit of work.Solved886Views0likes3CommentsUsing Exchange throttling policies for Clearwell service account
Excuse my lack of complete understanding of Clearwell as I am an Exchange person who's being tasked with implementing Clearwell in our environment. So I now know Clearwell uses MAPI to query and collect data from the stores. I also understand the rights that the service account requires. I had a couple of questions, 1. Does the service account have to be only an AD account or does it need to be mailbox-enabled? In the sense does it require a mailbox in the Exchange environment? 2. Our concern with Clearell is primarily around the performance impact it might cause in our production Exchange 2010 environment. We are obviously going to be testing it a lot but I wanted to know if the Symantec staff has seen anyone use client throttling policies against the Clearwell service account? The throttling policies impose limits on how much resources that particular mailbox can consume in Exchange. We were considering setting some throttling policies specifically for the Clearwell service account mailbox. Thank you,Solved883Views1like3Comments