Migrating PST creates multiple Calndars in outlook
we've recently been rolling out enterprise vault for excahnge version 9 throghout our environment. it iahs integrated with our systems really well and we've only had minor issues I've now reached the tedious and painful stage of migrating existing pst files into the new archives. this worked effectively in trial/test, now i'm picking up the server stored PST files held in the head office of our organisation and our users are reporting strange behaviour with their caendars: we've chosen to import shortcuts from PST files to a folder called "legacy archives" and then to place each archive seperately (not merge) this creates a tree structure containing the archvied calendars from the original PST file, all seems fair so far except that, if a user browses their calendar they can see all of these calendars and there is no way of diferentiating between these. (see attached). i'v tried to hunt around and find a way of importing the archived calendar entries (PST files are being deleted afterwards so caldendar entries must not be ignored). we cannot have our users opening multiple calendars and making entries into the wrong one, nor do we want them to be confused by the sight of many calendars. what do people usually do to prevent this from heppening? Thanks MikeSolved1.2KViews0likes4Comments
Wanting to import a PST file but not have duplicates
A while ago we migrated from Lotus notes to Exchange and at the same time to EV. At the time we exported everyones archive to a PST file them imported that file into EV. Unfortunatly now we find that one of our users is missing alot of his archived emails throughout a lot of different directories. We had no error during migration so I'm not sure what wnet wrong. What I would like to do is re-export toe archive to PST and re-import it into EV (after checking the exported pst file is ok first). But with half of the archive already there I'm afraid if a new copy of the PST file is imported then half his archive is going to be duplicated. I've looked and I can't see any option in the wizard of any command lines for EVPM, but i was hoping someone might know of some hidden setting, or a work around. Many thanks Alex1.3KViews0likes4Comments
Duplicate Mail Items after Ingestion
Hi all - another easy question I hope Basically, migrating from Notes to Exchange and exporting Notes archives to PST files, then using EVPM to ingest that data into EV. A few users reported some missing data in EV. So we re-exported the Notes archive to PST and then reingested it for one user. Now that users is reporting duplicate email for all their Notes archive, since we ingested the archive twice - effecively using a copy of the origional PST. (I later found out that anything that doesnt ingest will remain in the PST for future inspection) Question 1. Is there any way for EV to dedup the data when ingesting using EVPM from a copy of the PST files? Or is this by design? 2. Now that I have a user with duplicate data is the EVDuplicateCleaner an option? or do i need to delete all the data from EV and reingest? 3. Any other thoughts? thanksSolved705Views0likes2Comments
Upgrade from 9 32 bit to 9 64 bit question
This is the process I am going to follow to move my EV server from a phsycal 32-bit box to a virtual 64-bit one. I wanted to double-check with someone to see if I am missing anything. My current version is 9.0.2. 1. Build new target EV server (Windows 2008 R2) with a different name 2. Stop EV services on source server 3. Run Server Settings Migration Wizard on source server 4. Copy wizard's output to target server 5. Copy any locally stored data to the target server 6. Turn off the source server 7. Rename target server with same name as source server 8. Attach SAN drives to target server 9. Install EV 9.0.2 64-bit on target server but do not configure EV 10. Run Server Settings Migration Wizard on target server 11. Turn on EV services Note: all paths on target server are the same as source server After about a week of "normal" operation, upgrade to version 10 Question: Should I convert the 32bit indexes from my source server before or after I upgrade to version 10? thank youSolved840Views2likes5Comments
Mail and jornal archiving tasks are failing with error 3305, 2256
We are running Symantec Enterprise Vault 9.03 with Exchange 2003. It has been running fine for the last three years. Recently, we upgraded to Exchange 2010 and added new targets and created new tasks. Couple of months later, the Journaling task failed then it was followed by the mail tasks that also failed with error 3305 & 2256. After numerous days of troubleshooting and checking the online forums, I kept sseing the same discussions about VSA, permissions, Closest GC, DS Server registry entries, etc. I verified all is set properly yet, the tasks kept failing. I found the solution to the failing Mailbox & Journaling tasks. It appears that all of the issues we encountered last week were related to Exchange 2010 being in a DAG configuration. The solution is to create DBs that are not part of any DAG configuration and move or create system mailboxes and place them in these DBs. This is true for the Journaling mailbox as well.Solved1.3KViews1like4CommentsList items approaching deletion period
Hi all, We are using Enterprise Vault 9 for archiving an Exchange 2010 organization (and some file servers). Our policies are configured like as follow for the Mailbox archiving: - Archive Items older than 3 months - Delete shortcuts after 2 years As EV was installed 23 months ago we are approaching the D-Day! To prevent any issue; is it possible to get a list of items/shortcuts that are approaching the 2 years limit? Thanks for your help! Best regards, CharlySolved837Views0likes3CommentsIn VBA/Outlook, how to list attachments to EV-archived item
I'm trying to write a utility in VBA/Outlook which will list DIR-style the names of files attached to messages. But we have Enterprise Vault, and I don't know what to do with messages in the vault. I can detect vaulted messages by checking whether MessageClass = "IPM.Note.EnterpriseVault.Shortcut", and I find they all have one attachment named "@". If a message isn't vaulted, I can enumerate any attachments and spit out their names along with the message's folder path, subject line and received date to help the user find the message. How can I open a vaulted message, preferably without restoring it, just to get a list of its attachments? Please don't forget to point me to the library I should add to Tools / References -- all I can find on Google is CreateObject("EnterpriseVault.ContentManagementAPI"), but it fails. Here's my code so far: Option Explicit Sub SearchForAttachments() Dim WildCard$, FH%, Fld As Folder, MI As MailItem, NA&, NF&, NI& On Error GoTo 0 'ABEND Set Fld = Outlook.ActiveExplorer.CurrentFolder WildCard$ = InputBox$("Gimme a filename wildcard like '*.*'") If Len(WildCard$) Then Close FH% = FreeFile() 'Open Environ$("TEMP") & "\Attachments.txt" For Random As #FH% Call DirAttachments(Fld, WildCard$, FH%, NA&, NF&, NI&) Debug.Print NA& & " attachments in " & NI& & " items (with attachments) in " & NF& & " folders under " & Fld.Name 'Close End If ABEND: If Err.Number Then MsgBox "Error " & Err.Number & ": " & Err.Description, vbCritical, , Err.HelpContext, Err.HelpContext Close End Sub Sub DirAttachments(Fld As Folder, WildCard$, FH%, NA&, NF&, NI&, Optional Prefix$ = "") Dim I As Object, MI As MailItem, F As Folder Prefix$ = Prefix$ & "\" & Fld.Name NF& = NF& + 1 For Each I In Fld.Items: DoEvents ': Debug.Print "."; Select Case TypeName$(I) Case "MailItem" If I.Attachments.Count > 0 Then 'And I.MessageClass <> "IPM.Note.EnterpriseVault.Shortcut" Call ListAttachments(I, WildCard$, FH%, NA&, NF&, NI&, Prefix$) End If End Select Next For Each F In Fld.Folders Call DirAttachments(F, WildCard$, FH, NA&, NF&, NI&, Prefix$ & "\" & Fld.Name) Next End Sub Sub ListAttachments(I As Object, WildCard$, FH%, NA&, NF&, NI&, Prefix$) Dim A As Attachment, MI As MailItem ', First As Boolean 'First = True NI& = NI& + 1 For Each A In I.Attachments: DoEvents If A.Type = olByValue Then 'And A.FileName Like WildCard$ 'If First Then Debug.Print: Debug.Print Prefix$ & "\" & I.Subject & " (" & I.ReceivedTime & ")": First = False Debug.Print Prefix$ & vbTab & I.Subject & vbTab & I.ReceivedTime & vbTab & A.FileName NA& = NA& + 1 End If Next End SubSolved1.4KViews1like2CommentsEV archiving only sent items
Hi, One of the mailboxes in our enviorment is not getting archived by EV. Only the sent items of that mailbox is archived, although the criteria fits a lot of other emails. We're are running EV 9 and Exchange 2007. Attached is the report for the said mailbox.Solved2.2KViews0likes10CommentsCan I use Server Settings Migration Wizard to move from EV9 32-bit to EV9 64-bit?
I am running EV 9.0.2 on a 32-bit server. Can I use the migration wizard that comes with EV 10 to move to EV 9 on a 64-bit server or do I have to follow the manual process? My plan is to later ugrade the 64-bit 9 version to 10. Should I skip EV 9 64-bit and migrate directly from 9 32-bit to 10 64-bit? What is best practice in this situation? Thank you.Solved519Views0likes1Comment
Multiple Platform Internet Browser Support
There is something I don’t understand about the compatibility for Internet Browser support on multiple platforms in conjunction with Microsoft Exchange OWA roadmap in supporting multiple Internet Browser versions such as Firefox, Chrome and Safari. Why would Symantec not build support for multiple Internet Browsers or even have a Mobile Device App for iPhone, Android, Windows Phone. I think the Enterprise Vault community would receive such a compatibility with open arms. I know I would! It will give multiple solutions throughout the company for customers with Apple workstations or other platforms where Microsoft Internet Explorer is not supported. My question is: Why not? When? Are there BETA plugins to test? Thanks and regards,Solved1.2KViews0likes3Comments
Wanting to import a PST file but not have duplicates
A while ago we migrated from Lotus notes to Exchange and at the same time to EV. At the time we exported everyones archive to a PST file them imported that file into EV. Unfortunatly now we find that one of our users is missing alot of his archived emails throughout a lot of different directories. We had no error during migration so I'm not sure what wnet wrong. What I would like to do is re-export toe archive to PST and re-import it into EV (after checking the exported pst file is ok first). But with half of the archive already there I'm afraid if a new copy of the PST file is imported then half his archive is going to be duplicated. I've looked and I can't see any option in the wizard of any command lines for EVPM, but i was hoping someone might know of some hidden setting, or a work around. Many thanks Alex