SharePoint backup job failed, status 71.
Hi all, Just to share my issue and the solution. I had a SharePoint farm with 2 servers : one for IIS, second for SQL. I configured my SharePoint Backup under NBU 7.5.0.4 as requested in Netbackup For SharePoint Admin Guide. I launched my backup, 3 jobs were created : parent, SQL data (on SQL Server), dans Global Settings and Search (on IIS server). SQL job finished with status code 0, IIS jobs finished with satus 71. I searched a lot in docs, forum, without answers... and... I found this TECH195147about code 1 under SharePoint. I thought that it was not same problem but it was... For the same issue, you have code 1 if your SharePoint server is SQL and IIS, and if you have 2 different servers, IIS job will return status code 71. So, I have created this post for people who search "sharepoint 71" :) Regards PS : Sorry for my english :-/
NetBackup SharePoint agent
Is there anyone out there with a sizable, >500GB SharePoint environment that is doing GRT backups and restores using the NetBackup Agent for SharePoint? I am attempting to implement this in our environment and am running into issues where some of the Site Content is receiving errors, (ERR - SharePoint granular restores from this image will not work.) If you are using this successfully I'd like to speak to you becuase Symantec Support does not seem to be able to help me with this issue. Thanks, -Randy
Policies with SharePoint Policy Type fail with Error 196
First off, let me thank anyone in advance for any insight they may provide to this issue...so...Thank you! Let me give you a quick overview of the current configuration NetBackup server isa dedicated master server with an entire partition set aside for disk backups (as required by SharePoint Granular Backups). This 1.5 TB drive is dedicated for this purpose...I then have a Disk Staging policy setup to run each morning following the full backups (we have a few other servers that do granular full and incrementals that we also stage on the Master Server drive) which copy/duplicate the disk images to Tape (then expire once the disk gets about 65% full). We would then restore the Tape back to Disk if we need to do any error recovery. Currently, the SharePoint servers do weekly full and monthly full backups to this drive. The setup is something like this: Servername: servernameapp01 Within Host Properties -> Master Server -> SharePoint, there are about 7 servers that fall under this server "servernameapp01". There is one policy that runs "SharePoint_Farm_Backup" which kicks off full backups for each of the servers listed under the Host Properties field for the Master Server "SharePoint" policy settings area. As these kick off, all goes wellfor about 5 minutes (little green people running at full sprint, etc.)...one server after another begins to return an "Error 196", the backup window closed prior to the job completing. Now, this occurs only on SCHEDULED backups, NOT manual. I have attempted adjusting the backup window to cover 24/7, 12 hours, 1 hour, 13.5 hours, 27 minutes, 16minutes, whatever. The case is the same...anywhere from 5 - 10 minutes the individual jobs start to fail for each server under the SharePoint Policy Type. (MS-Sharepoint) and then state thewindow closed even though the window should beopen for another 6 hours. I have attempted to utilize multiplexing, increase the max jobs to 20, allowed for multiple data streams, etc., used the command prompt to manually set the schedule for the policy (bppschedrep) but nothing has fixed this issue with scheduling. Again, this only affects the SharePoint policy type and its servers. The Backup Selection is "Microsoft SharePoint Resources:/AllWeb" Here is a summarized output from a failed server: begin: parent job begin: SharePoint Resolver Start Process - SharePoint Resolve End Process - SharePoint Resolver end: SharePoint Granular Resolver, start notify script begin: SharePoint Granular Resolver, Step By Condition Status 0 end: SharePoint Granular Resolver, Step By Condition begin: SharePoint Granular Resolver, Read File List end: SharePoint Granular Resolver, Read File List begin: SharePoint Granular Resolver, Resolver Discovery end: SharePoint Granular Resolver, Resolver, Discovery begin: POlicy Execution Manage, PreProcess begin: SharePoint Granular Resolver, Stop on Error end: SharePoint Granular Resolver, Stop on Error begin: SharePoint Granular Resolver, Stop on Error end: SharePoint Granular Resolver, Stop on Error Client backup was not attempted because backup window closed Now, the problem I have is that there isn't anything in the log that shows it ran into a problem. Now I am THINKING that the overall SharePoint server (servernameapp01) policy finished backup prior to the Farm backing up, resulting in the fail, but I am not sure. Any insight would be greatly appreciated. If you need anymore information, I will be glad to submit it! Thanks again!