Former Ghost 15 user - Getting trapped in the SSR 2013 Trial
A few days ago I had an issue with doing a system restore using Ghost 15. I went to that forum for help and learned that Symantec was going to discontinue Ghost and recommended users "check out" SSR 2013 with its free trial. I downloaded the free trial and eventually learned it would not install unless I first remove Ghost. That wasn't from anything that I saw when the SSR installation failed; that happened without any additional information. However, I did eventually find my way to this forum and a helpful Guru pointed out the issue and also that I could always re-install Ghost if I wasn't happy with SSR. I uninstalled Ghost, installed SSR, and started backing stuff up. Now, if one of the things you want to do is a full system restore (my primary interest)then you need a recovery disk. SSR will make a recovery disk for you and all you need to do is provide an activation key which you don't get with the trial version. No problem, as all I need to do is install Ghost. But I can't install Ghost until I uninstall SSR. And SSR WILL NOT UNINSTALL. Whenever I try to uninstall it there's an Error 2738 and something about a VBasic error. So now I have a trial verision of a program that I can't use and a paid for program I can no longer load. I guess it can all be fixed if I pay Symantec for an activation key for a program that I'm not sure I want in the hopes it will maybe allow me to upgrade to a latter version that can uninstall so I can install the program I uninstalled so I could evaluate the Free Trial. To put it another way, I may have to pay Symantec to I can remove their free software and load back the software I paid them for as well. And, even it it turns out there's a simple, and hopefully less expensive, way out of this I've still wasted a lot of time on what should be a free trial of a comercial product which appears to be more of an alpha test. (If I sound upset, it's because I really am)
Clean-Up / Old Points
I read the manual, but I don't see this situation explained (attached). I installed SSR2013 in April of this year. I just installed SR1, so as to why I'm at 04. My backup defination is incremental with a new base monthly, and auto-cleanup. So the question becomes should I have any restore points from May on my destination drive? If not, what's the prefered way to delete them? They don't show up within SSR in 'Manage Destination', so do I just delete them manually with IE Explorer by clicking on that drive in Start > Computer, as I would any other file, and not even involve SSR? Thank youSSR 2011 Desktop – SMTP email alerts issue
Hi all, I have come across a strange problem on a new installation of Symantec System Recovery 2011, Desktop Edition. The OS is Windows 7 Pro, 64-bit. Other software that is installed and might be relevant is Symantec End Point client. Problem: SMTP email notifications are not being sent out, UNLESS the job in question is the weekly full backup. For daily incremental jobs, it promptly sends out the “Job started ” notification but no emailalert when the job is completed. However, for the full backups, email notification is sent out on both job start and job complete status. Incremental jobs start and finish in approximately 5 min while the full backup takes about 45 minutes. To me, it looks like that for some strange reasons, the program is unable to send out more than one email; within a very short time interval. I know that there is an option in Backup Exec 12.0, “Notify me a maximum of x times within x minutes” but of course I have never seen a similar one in SSR. Am I missing something here? Cheers, Peter
My Recovery Point Not found
Hello People I have a question about Symantec System Recovery 2011 I have a backup policy to run daily and he backup job was sucessfully. But When I open the Recovery Options, I see just the last backup recovery point available (Not GrayOut) I can see all the restore point on the calendar, but when I select, appear like not available (View Image) What we need to change or how can I fix this? Thanks
Cannot complete consolidation of incremental recovery points.
Have any1 seen this. below error came on my 12 servers, out of them on 6 servers both C& D drive backups successful, on 3 servers only D drive backup successful, remaining 3 servers are still showing 94%--(since 3 to 4 hours) the worst case is that even below error coming, 6 servers are doing good job while others are not. and remaining still doing Date: 4/11/2012 9:01:51 AM Notification Type: Error Priority: High Description: Error EC8F17D8: Cannot complete consolidation of incremental recovery points. Error EC8F041F: Cannot consolidate incremental recovery points. Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed, BitmapInternal::RunListBase<unsigned __int64>::RunListBase: d:\ComponentReleases\Base_Main\ws\Base/Dev/Bitmap/RunListBase.inl(158): mRunListCount < maxRuns. Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. %1 Details: 0xEBAB0013 the second case is that below at 11PM the C drive full backup has to run but only below log found and no backup run at this time. Info 6C8F0427: Backup Exec System Recovery service started successfully. Details: Source: Backup Exec System Recovery
Backup Exec System Recovery 2010 Version 9 on SBS 2011?
Just inherited a new SBS 2011 server which a client has BESR 2010 Version 9.0 on. The backup works fine, but the SBS console does not seem to recognize that the server is backed up (shows that "last backup is not configured on this server"). I am guessing that the version is incompatible and I need to upgrade. I did a look through the forum and it seems that this is true: I am just looking for a quick clarification that this is correct. If they are compatible in some way, how do I get SBS 2011 to recognize that BESR is doing the backups?