Exported Archive did not accept password
we are exporting emails from EV.Cloud, while exporting it ask to enter password and confirm the password and download the zip file, but if we open the zip file it does not accept the password.. appreciate response if anyone had faced this .. regards1.7KViews0likes3Comments
Enterprise Vault Cloud - Implementation in Australia
Hi, I'm looking for someone to assist in purchasing and implementing Enterprise Vault.Cloud for O365 here in Australia. I've been in contact with the local telco reseller Telstra but the sales assistant was very unhelpful. We're based in Melbourne CBD.Solved2.5KViews0likes4Comments
General Data Protection Regulation
How many of you have heard about the “General Data Protection Regulation” that is due in 2017? Part of this legislation concerns how businesses should be prepared to fulfil the "right to be forgotten", "right to erasure" and the "right to data portability". So, how does a system like EV which is designed to always remember, adapt to a requirement to "always remember until people are able to ask for data about them to be deleted”. Businesses will have to comply with such a request and prove that they have removed the data, unless there are legitimate grounds to retain the data. Failure to comply with a request could cost a business a minimum of €250,000 up to €1,000,000 or 2% of global turnover. If data cannot be deleted from EV, does that mean this technology is redundant post 2017 because it becomes more of a hindrance than a help?Solved2.2KViews0likes6Comments
Enquiring whether Symantec Office 365 archiving is a good fit for us
We have just completed a migration to Office 365 for a part of the business that has a slightly "odd" business requirement regarding email archiving so I'm looking around for the most suitable solution for them although I suspect Symantecs offerings may be more complex (and costly?) than they actually require so I thought I'd ask here first. They are a current on-prem GFI mailArchiver user whose business sells products that are delivered via email. They have a requirement to keep copies of the delivery emails for up to 15yrs as they occassionaly have legal issues with customers making claims that they were sold incorrect information. They currently have an existing on-prem GFI archive of around 1.7Tb (from an Exchange 2003 environment) but have recently migrated to Office365 so are looking for a solution there, but also potentially for the historic archive. Their business process is as follows: All emails containing product delivery are automatically BCC’d to both an Exchange Public Folder and to a dedicated GFI MailArchiver mailbox. The Public Folder is configured to retain 3 months worth of mails and this is generally the first port of call when they have an enquiry. The mailbox is used for GFI to actually archive formally and users would access all historic emails via this archive if they’re older than 3 months. So, now they need a similar solution for Office365, but only for archiving effectively a single mailbox, but that archive needs to be accessible to multiple users. Lastly, if we do find a good fit, is there an option to migrate the on-prem GFI archive into a cloud-based one? Doesn’t /have/ to be super-quick import in my opinion, it can be populated over time if required but we’d prefer to not have to rely on the local physical infrastructure if it can be avoided, especially as it’s for data that’ll never change but does occasionally need to be accessed. Any info/pointers (especially around pricing) greatfully appreciated.. (Also my first post here so hopefully I'm in the right place!) Regards, PaulSolved2.1KViews2likes2CommentsEV.cloud with Office 365, how it works in the background from technical view ?
Hello All, I read the EV.cloud product documentation, but some things are not clear for me. For my understanding EV.cloud has no direct access to Office 365, and just work with the functionality of a journaling mailbox at Symantec. But how work the mailbox archiving from technical view ? The mailbox content archiving must by run via the journaling mailbox, but what about the user mailbox handling in O365 ? With EV "non cloud" the Users get mailbox content shortcuts to the archive, and the original Mail did not reside into the original mailbox because it was archived. But how is it in EV.cloud from User perspective ? Is the content in O365 also archived, and if yes how does this work technical without direct access to the Office 365 cloud ? Or is ev.cloud just a "mail duplication" feature which could be accesed via outlook plugin or something like that ? I could not find these information or deeper technical information via the symantec website, does anybody have more information which could satifie my questions ? Thanks ! Best Regards MarkusSolved3.8KViews1like2Comments
