Implications of restarting EV services and DA Accelerator services
Hi Environment is EV 9.0.2 We currently restart the following EV services nightly: Enterprise Vault Task Controller Service Enterprise Vault Storage Service Enterprise Vault Shopping Service We do this for historical reasons as we did it in our older EV8 environment, I believe it was to clear up MAPI sessions andkeep the system running more smoothly. Is this still necessary? Does restart these EV services impact DA searches and exports? What's the impact? Does restarting the DA Accelerator service impact DA searches and exports? What's the impact? thanksSolved3.9KViews0likes10CommentsExport search results in Discovery Accelerator
Hello, I have a situation where legal needs an export of all emails sent between two parties. They do not need the actual content, just the To & From fields and maybe the Subject. Is there a way to do that in DA? I tried searching with the browser search in EV, but I could not find a way to just export the metadata, only the content. They are using EV for journaling only, not mailbox archiving. Is there a way do this from EV (Like maybe just export form the index)? Thanks fo reading!3.6KViews0likes4CommentsHow to delete custodian managers in DA using SQL query
We accidentally loaded all users from our AD into DA using ADSynchronization. There are around 60,000 custodians now, while we only need 500 custodian. Can anyone please suggest any helpful solutions? We are looking to delete unwanted custodians using a SQL query. Is there a SQL query to delete multiple custodian managers from DA? Any help is greatly appreciated. Thanks.1.6KViews0likes1CommentProfile Synchronization only syncs few users and groups in CA 10.0
Active Directory Profile Synchronization is set to Automatically synchronize users and groups. All groups get synced, LAst synchronized date: Shows latest date (Search whole tree is checked) However only few users ~700 gets synced (Sync Date: show today's date and time). Total number of users is 10,000. Not a big volume and the interval between each sync is 8 hours. There are no event errors. No errors in DTrace. Seems the last time users were synced was Sync Date: 1/17/2014. Checked all Firewall rules and AD ports. Looks good and available on CA server. Any help is greatly appreciated.Solved4.5KViews0likes5Commentsidentify who has sent an email from a Shared Mailbox
Hi Does EV journaling/DA have a method to understand which specific user sent a message from a shared mailbox? Is there any way to ensure that an email sent from a shared mailbox has a record of the actual individual sender? Thanks!3.6KViews0likes3CommentsImplications of changing company's SMTP address
Using EV/CA/DA 11.01 CHF3 We have CA Seaches setup to seach anything between a Dept and and Outside the Organization. If I change the company's SMTP address from comany.com to companyinc.com will messages that were external become internal and visa versa? Accordoing to this techote the answer is "no." According to this technote https://www.veritas.com/support/en_US/article.000045424 This is what we did: Add an additional SMTP alias address with the required domain to the Enterprise Vault Journaling Task user in Active Directory, Exchange Administrator, or the Domino LDAP directory. This is the recommended way to add internal domains. The voulme of review sets decreased by ~ 40% after the SMTP Address change. I'm just asking if anyone has any real life experience with this. Thanks for any guidance!1.8KViews0likes0CommentsCustom Attribute - Secu - Searching for Encrypted Email
I need to know the possible values in the Secu attribute. If I search Secu with a value of 1, I get a wackload of email so I am guessing that is unencrypted email. If I search Secu with a value of 2, I get what I think is encrypted email. I see only the to/from/subject/date and no body. I get a very small number of emails. Can someone confirm what the possible values are for the Secu attribute? Thanks very much!969Views0likes1Comment