StorageTek SL500 Issues with the the drives
Hello Everyone, We have in the environment tape library SL500. We recently starting to face the error below whenever we try to load some media tapes and starting backup operations: Mar12,20194:11:29PM-grantedresourceHP.ULTRIUM5-SCSI.004 Mar12,20194:11:29PM-grantedresourceXXXXX-hcart2-robot-tld-0 Mar12,20194:11:29PM-endwriting Mar12,20194:11:29PM-mountingBAR245 Mar12,20194:11:35PM-currentmediaBAR245complete,requestingnextmediaAny Mar12,20194:12:19PM-currentmedia--complete,awaitingnextmediaAny.Waitingforresources. Mar12,20194:12:24PM-Infobptm(pid=20049)WaitingformountofmediaidBAR245(copy1)onserverXXXXX. Mar12,20194:12:30PM-Errorbptm(pid=20049)errorrequestingmedia,TpErrno=Robotoperationfailed Mar12,20194:12:30PM-Warningbptm(pid=20049)mediaidBAR245loadoperationreportedanerror We contoacted Oracle support and they advised, after sharing a lot of logs, to replace the robot hand. We did it but the problem persists, then we jumped to the media tapes, removed all the old tapes and inserted new ones, and still on the same point and getting the same error. We tried to replace some drives, but no success noting that the drives are giving tape error whenever we load/unload media tapes. The Tape Drives by itlsef is HP LTO5 FC, and from the dump drive, it is showing that it is functioning well without error. But whenever we try to run a backup, the drive from the host goes down and give the error. Anyone faced this problem before?5.4KViews0likes10Comments