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gtait's avatar
gtait
Level 3
7 years ago

Backup Exec - Ubuntu Server

Hi I am currently running a trial of the product right now. Everything has been working find from a Windows perspective. I am having an issue with getting the media server speaking with a linux serv...
16
Linux
  • gtait's avatar
    gtait
    7 years ago

    Okay. After some more thinking today I managed to get it working.

    I installed the agent on another linux server to check it wasn't anything I was doing and this added first time. I found out the Zabbix installation adds some weird rules to the iptables. I cleared these running the below commands.

     

    iptables -P INPUT ACCEPT
    iptables -P FORWARD ACCEPT
    iptables -P OUTPUT ACCEPT
    iptables -t nat -F
    iptables -t mangle -F
    iptables -F
    iptables -X

    ip6tables -P INPUT ACCEPT
    ip6tables -P FORWARD ACCEPT
    ip6tables -P OUTPUT ACCEPT
    ip6tables -t nat -F
    ip6tables -t mangle -F
    ip6tables -F
    ip6tables -X

    After running the above. Be warned it will clear all rules. Issue the command: iptables -nvL

    The tables should show with nothing. You can build from here if necessary. Obviously a good idea to copy the rules to a file sudo iptables-save > iptables.conf

     

     

criley's avatar
criley
Moderator

gtait

What version of Backup Exec (16?) ?

And what version of Ubuntu ?

gtait's avatar
gtait
Level 3
7 years ago

criley

 

I am using Backup Exec 16.

Ubuntu 14.04 LTS is being used. This linux server runs Rancid and Zabbix not that I believe these apps should effect the agent. They don't use the same ports.

    • gtait's avatar
      gtait
      Level 3
      7 years ago

      That seems to have got me a stpe further. Samba had been using port 10000. It has now been removed. The service beremote had also been causing a problem. This has been stopped and when running the debug I can see NDMP listener starts on port 10000. The next problem is connecting to the media server on 6101. I have confirmed this port is open from the Windows machine. I am able to telnet to it.

      I see the below logs.

       

      43581700 Thu Apr 19 18:28:20 2018 : This instance of BETCPListener was not requested to install a signal handler and hence will not install one!
      43581700 Thu Apr 19 18:28:20 2018 : BENetConfigEx: A change in the address table has been detected
      43581700 Thu Apr 19 18:28:20 2018 : BENetConfigEx: Successfully refreshed adapter information.
      43581700 Thu Apr 19 18:28:20 2018 : BENetConfigEx: A change in the address table has been detected
      43581700 Thu Apr 19 18:28:20 2018 : BENetConfigEx: Successfully refreshed adapter information.
      43581700 Thu Apr 19 18:28:20 2018 : GetClientCertificateByIPReverseLookup:BEConvertServerNamePlus:: Calling
      43581700 Thu Apr 19 18:28:20 2018 : ConnectToNameServer: failed to get active client certificate for '1'
      43581700 Thu Apr 19 18:28:20 2018 : NrdsAdvertiserThread: connect to target=192.168.12.28 port=6101 failed
      43581700 Thu Apr 19 18:28:20 2018 : ************** NrdsAdvertiserThread:Start attempt connection using all known client certs ***************
      43581700 Thu Apr 19 18:28:20 2018 : NrdsAdvertiserThread: Retrying in 60 seconds
      42d80700 Thu Apr 19 18:28:25 2018 : NrdsAdvertiserThread: negative (purge) advertisement cycle started.
      42d80700 Thu Apr 19 18:28:25 2018 : NrdsAdvertiserThread: no purge is pending.
      42d80700 Thu Apr 19 18:28:25 2018 : NrdsAdvertiserThread: negative (purge) advertisement cycle complete. Waiting 5 minutes before advertising again.
      43581700 Thu Apr 19 18:28:20 2018 : ConnectToNameServer: failed to get active client certificate for '1'
      43581700 Thu Apr 19 18:28:20 2018 : NrdsAdvertiserThread: connect to target=192.168.12.28 port=6101 failed

      • Ben-Veritas's avatar
        Ben-Veritas
        Level 4
        7 years ago

        Can you post your ralus.cfg?  Looks like it's having a problems with the certs, so lets start with making sure those are set properly in the ralus.cfg file.