BE 20.6 Troubleshooting SMTP issues
Hi, I'm looking for information about troubleshooting email notification errors in BE 20.6. It was working for a very long time, until I changed the server settings to Gmail (smtp.gmail.com port 587, since BE 20.6 can use TLS). Not only did that not work, but then when I changed the settings back to the way they were, the ones that were working for a long time, now that doesn't work either. I restarted the BE services, doesn't help. I deleted the recipients and added them in again, no go. Isn't there any debugging / troubleshooting info available other than the "a test notification has been queued for delivery to the selected recipient" message??? Thanks in advance.1.2KViews0likes1CommentVProTray.exe starts program not tray icon
I have not had a tray icon in my Veritas Backup and Recovery desktop on windows 10 for a while but ignored it. I restarted the computer today and backup and recovery started at bootup. Hmmmmm...I poled around and this article (I know for an old version but makes sense) said to look at VProTray.exe https://www.veritas.com/support/en_US/article.100002768 Now before I created the task I just clicked on the exe and instead of giving me a notificaiton icon, sure enough it started the program. Is VProTray broken? Or is something else going on. Thanks, BJBSolved2.4KViews0likes5CommentsDLO 9.3 alert notifications not working
Hello there, I need to configure alert notifications to admin´s e-mail, test mail notification comes, daily report comes, and the alert notification....? NOPE! I don´t want to notify users, when their backup doesn´t work, I need to notify admin ONLY. Is this possible? If so, how to configure it? BR Martin1.5KViews0likes1Comment