5230 hangs on POST after 3.1.2/8.1.2 upgrade
Hello, I am in the final stages of upgraded our NetBackup environment from version 7.7.3 to 8.1.2. I have successfully upgraded the master servers, and 4 out of 6 NetBackup appliances. However, I have a major issue with my last 2 appliances. They are both model 5230's, were both running the exact same 7.7.3 version with all patches, upgraded disk firmware, and upgraded to 8.1.2 today. I even got email notifications from the appliances that "Appliance is successfully upgraded to 3.1.2" message. Both rebooted 2-3 times (I wasn't watching the whole time), and now both of them hang after the Symantec splash screen with a blinking cursor. I have let them sit untouched for several hours, and nothing. I checked the BIOS and everything seems correct, but I have attached 2 pics for you to look at. I have scoured the Internet and Knowledgebase, but to no avail. I have not called Support yet because I thought I could find an answer or fix it myself, and also it is now after 10pm EST. Does anyone have any ideas on what's going on? It just seems like it might be the same fix because the issue is only happening on my 5230's. The upgrade was successful on our 5240's and 5330's. Only my 5230's are having this issue. Thank you!1.7KViews0likes3CommentsCan't get backup pre or post scripts working quite right
OK, really strange issue and I have done some looking at other posts already as this is a common issue, but my symptoms are quite strange. (EV11) Created batch files that create archive bit files and calls powershell to set / unset backup mode on the store and index. Pretty standard stuff Running scripts on the EV server as the EV user works OK Running scripts on the EV server as the Backup SV account does not work However, it says it does if you look at the command run... The .TXT file just sits there, not changing to OLD. The .TXT / .OLD files go fine in terms of deletion / creation in the batch, but after setting and unsetting backup mode, nothing changes, those files do not process and nothing gets set as backed up. It's like backup mode is not clearing and then processing the archive bit file (however, it works as the EV account). The Backup SV account is a local admin of the EV 11 server and also has the role "Power admin" or whatever it's called. The script is in the screen shot as I cannot copy paste and need to redact - also, this shows it saying it was successful... but it's not. ignorearchivebittrigger.exe file still exists. Any ideas? Not sure how it can say it successfully set and unset backup mode without really doing it. Thanks JamesSolved3.5KViews0likes13Comments