BESR : from Physical Server to Hyper-V
Hello Experts, I'll need a bit advice on how to troubleshoot this to make its workable. I have tried all below testing but all the OS still unbootable as a VM from the Hyper-V, am I missing something? I did the normal backup that creates .v2i files. These backups were sent over the network to one of our share drives. From the server i can see that the backup was completed with no errors. This is the steps i took to recover this server; Create custom recovery disk CD to a disk drive. It was complete and one ISO files was created and I transfer it into the Hyper-V server. Now from the hyper-v server, i select this ISO to boot. Once its bootup i configure the Network Settings and i able to ping the share drives server Now i map the drive and start recovering. I select the completed .v2i files, and then i select the disk (which is a Virtual disk) I select the 'Use Restore Anywhere" options In the options windows i select “Set drive active for booting OS”, Verify Recovery point, Restore Disk Signature & Restore MBR And i proceed for the recoevry However once its finished and reovery completed, the systems just hung with black screen. Nothing there! 2. So i tried the second options: I convert the recovery files using the Conversion Tools as a Microsoft Virtual Disk (.vhd) files However once the conversion is completed, i tried to boot it up using Hyper-V it will says missing boot record. Please help me on this, did i miss any steps? Any documents that can help me on BESR recovering to Hyper-V VMs?Does More than one Techn work at Symantec?????
1. NO ONE IS ANSWERING THE PHONE ANYWHERE AT SYMANTEC 2. YOUR PHONE SYSTEM IS REPORTING 1 MIN THEN OVER AN HOUR 3. I WAS ON HOLD OVER TWO HOURS 4. I HAVE ANOTHER ISSUE WITH BACKUP EXEC 5. EVEN YOUR SYMANTEC OPERATORS CANT GET THROUGH TO SUPPORT 6. MY ONLINE SUPPORT IS IN AN ORIENTAL LANGUAGE 7. YOUR ONLINE CHAT SUPPORT DOESNT WORK. NOONE IS THERE EITHER I've been on hold all morning. Don't listen to "The Customer Hold the Longest. is X min. It goes up and down and noone ever answers.
