Windows 10? New software update for Symantec System Recovery 2013 Desktop Edition?
I am currently using Symantec System Recovery 2013 R2 with my Windows 8.1 based desktop PC. I am planning on upgrading to Windows 10 on July 29, 2015 when Windows 10 is released. I've been relying on Norton Ghost and SSR 2013 to do full system images for years. Is Symantec currently working on software for Symantec System Recovery 2013 so that it will be compatible with Windows 10? Will Symantec be offering a FREE update patch to Symantec System Recovery 2013 that will make it compatible with Windows 10? Will it be called Symantec System Recovery 2013 R3 or something else like Symantec System Recovery 2015? I would like to see SSR 2013 tested and certified as compatible with Windows 10 as soon as possible. I would prefer not to have switch to another vendor's system image backup software like Acronis. Their website is saying that you can get a free software update for Windows 10 compatibility for Acronis True Image 2015.34KViews12likes385CommentsError bptm(pid=5832) error requesting media, TpErrno = Robot operation failed
Hi, I have been having big problem with one of our Media Servers. We had an un-related problem with the OS, and had to rebuild the server. I've finally got our backups working again, but am unable to Vault images to tape. Robtest is able to successfully move tapes from slots to drives and visa versa, but no images are mounted to tape. Our backup procedure is as follows: Backup to Disk > Vault to ON site and OFF site copies > Set ON site copy to primary and delete the disk backup on Image Cleanup. Here is the full Vault job status report: 20/12/2013 20:06:46 - begin Duplicate 20/12/2013 20:07:13 - requesting resource backup4-dlt2-robot-tld-2 20/12/2013 20:07:13 - requesting resource backup4-dlt2-robot-tld-2 20/12/2013 20:07:13 - granted resource ON2348 20/12/2013 20:07:13 - granted resource QUANTUM.DLT-S4.006 20/12/2013 20:07:13 - granted resource backup4-dlt2-robot-tld-2 20/12/2013 20:07:13 - granted resource OF2562 20/12/2013 20:07:13 - granted resource QUANTUM.DLT-S4.009 20/12/2013 20:07:13 - granted resource backup4-dlt2-robot-tld-2 20/12/2013 20:07:16 - started process bptm (5800) 20/12/2013 20:07:23 - started process bpdm (5920) 20/12/2013 20:07:26 - started process bptm (5800) 20/12/2013 20:07:26 - mounting ON2348 20/12/2013 20:07:44 - begin reading 20/12/2013 20:18:57 - Error bptm(pid=5800) error requesting media, TpErrno = Mount canceled, device daemon is terminating 20/12/2013 20:18:57 - Warning bptm(pid=5800) media id ON2348 load operation reported an error 20/12/2013 20:18:57 - current media ON2348 complete, requesting next resource Any 20/12/2013 20:19:01 - Error nbjm(pid=8264) NBU status: 98, EMM status: The media server reported a system error 20/12/2013 20:19:11 - Error nbjm(pid=8264) nbrb status: LTID reset media server resources 20/12/2013 20:19:29 - Error bptm(pid=5800) INF - error requesting media (tpreq) (98), cannot continue with copy 2 20/12/2013 20:20:23 - Error bpduplicate(pid=8380) host backup4 backup id doradb04_1386981799 read failed, termination requested by administrator (150). 20/12/2013 20:20:23 - Error bpduplicate(pid=8380) host backup4 backupid doradb04_1386981799 write failed, error requesting media (tpreq) (98). 20/12/2013 20:21:17 - Error bpduplicate(pid=8380) Duplicate of backupid doradb04_1386981799 failed, error requesting media (tpreq) (98). 20/12/2013 20:21:18 - started process bptm (5832) 20/12/2013 20:21:18 - requesting resource backup4-dlt2-robot-tld-2 20/12/2013 20:21:18 - granted resource ON2348 20/12/2013 20:21:18 - granted resource QUANTUM.DLT-S4.007 20/12/2013 20:21:18 - granted resource backup4-dlt2-robot-tld-2 20/12/2013 20:21:20 - requesting resource backup4-dlt2-robot-tld-2 20/12/2013 20:21:20 - granted resource OF2562 20/12/2013 20:21:20 - granted resource QUANTUM.DLT-S4.008 20/12/2013 20:21:20 - granted resource backup4-dlt2-robot-tld-2 20/12/2013 20:21:24 - started process bpdm (4524) 20/12/2013 20:21:27 - started process bptm (5832) 20/12/2013 20:21:27 - mounting ON2348 20/12/2013 20:21:45 - begin reading 20/12/2013 20:21:50 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed 20/12/2013 20:21:50 - Warning bptm(pid=5832) media id ON2348 load operation reported an error 20/12/2013 20:21:51 - current media ON2348 complete, requesting next resource Any 20/12/2013 20:22:13 - started process bptm (5832) 20/12/2013 20:22:13 - mounting ON2348 20/12/2013 20:22:13 - granted resource ON2348 20/12/2013 20:22:13 - granted resource QUANTUM.DLT-S4.006 20/12/2013 20:22:13 - granted resource backup4-dlt2-robot-tld-2 20/12/2013 20:37:37 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed 20/12/2013 20:37:38 - Warning bptm(pid=5832) media id ON2348 load operation reported an error 20/12/2013 20:37:38 - current media ON2348 complete, requesting next resource Any 20/12/2013 20:37:44 - granted resource ON2348 20/12/2013 20:37:44 - granted resource QUANTUM.DLT-S4.009 20/12/2013 20:37:44 - granted resource backup4-dlt2-robot-tld-2 20/12/2013 20:37:46 - started process bptm (5832) 20/12/2013 20:37:46 - mounting ON2348 20/12/2013 20:53:12 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed 20/12/2013 20:53:12 - Warning bptm(pid=5832) media id ON2348 load operation reported an error 20/12/2013 20:53:12 - current media ON2348 complete, requesting next resource Any 20/12/2013 20:53:19 - granted resource ON2064 20/12/2013 20:53:19 - granted resource QUANTUM.DLT-S4.007 20/12/2013 20:53:19 - granted resource backup4-dlt2-robot-tld-2 20/12/2013 20:53:20 - started process bptm (5832) 20/12/2013 20:53:20 - mounting ON2064 20/12/2013 20:54:48 - started process bptm (5832) 20/12/2013 20:54:48 - mounting OF2562 20/12/2013 21:10:14 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed 20/12/2013 21:10:14 - Warning bptm(pid=5832) media id OF2562 load operation reported an error 20/12/2013 21:10:15 - current media OF2562 complete, requesting next resource Any 20/12/2013 21:10:21 - granted resource OF2562 20/12/2013 21:10:21 - granted resource QUANTUM.DLT-S4.006 20/12/2013 21:10:21 - granted resource backup4-dlt2-robot-tld-2 20/12/2013 21:10:23 - started process bptm (5832) 20/12/2013 21:10:23 - mounting OF2562 20/12/2013 21:24:16 - Error bptm(pid=5832) FREEZING media id OF2562, Medium identifiers do not match 20/12/2013 21:24:16 - Warning bptm(pid=5832) media id OF2562 load operation reported an error 20/12/2013 21:24:17 - current media OF2562 complete, requesting next resource Any 20/12/2013 21:45:53 - started process bptm (5832) 20/12/2013 21:45:53 - mounting OF2142 20/12/2013 21:45:53 - granted resource OF2142 20/12/2013 21:45:53 - granted resource QUANTUM.DLT-S4.009 20/12/2013 21:45:53 - granted resource backup4-dlt2-robot-tld-2 20/12/2013 22:01:19 - Error bptm(pid=5832) error requesting media, TpErrno = Robot operation failed 20/12/2013 22:01:19 - Warning bptm(pid=5832) media id OF2142 load operation reported an error 20/12/2013 22:01:20 - current media OF2142 complete, requesting next resource Any 20/12/2013 22:01:26 - started process bptm (5832) 20/12/2013 22:01:26 - mounting OF2142 20/12/2013 22:01:26 - granted resource OF2142 20/12/2013 22:01:26 - granted resource QUANTUM.DLT-S4.008 20/12/2013 22:01:26 - granted resource backup4-dlt2-robot-tld-2 I am able to inventory the robot successfully, and the robot is capable of emptying tapes from the media access port, and placing them in slots. We are using NetBackup 6.5.6. Up until last week the full procedure worked perfectly, so our OS, library and NetBackup version are all definitely cross-compatible. Any help would be gratefully received!Solved11KViews2likes9Comments* Now Released * Symantec System Recovery 2013
IT organizations facehardware, software and database / application downtime, lasting short periods of time to shutting down the business for days on a regular basis. Without adequate planning and preparation, any type of downtime can compromise a return to operations and cause financial damage as the ability to generate revenue is lost. Most organizations anticipate that unplanned downtime can — and likely will — occur at some future time. But, in today's world, the need to ensure Web-enabled 24 x 7 x 365 access to key applications is paramount. Thus planning for operational continuity and recovery from outages is rapidly becoming an urgent priority for commercial and government entities alike. New Symantec System Recovery 2013 - Generally Available Globally on7th Jan 2013 I amdelighted to announce that Symantec System Recovery 2013 is available from Monday 7th January 2013. Symantec System Recovery 2013 delivers superior backup and disaster recovery for servers, desktops, laptops, and virtual machines that enable businesses to recover from downtime or disasters in minutes. With patented Restore Anyware™ technology, IT administrators can rapidly restore exactly what they need, when and where they need it–including entire physical and virtual machines to bare metal or dissimilar hardware as well as files, folders, and granular application objects. Unlike other technologies, Symantec System Recovery also provides cross-platform Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V), and Virtual to-Physical (V2P) recoveries, making it the perfect complement to physical and virtual environments. The new and powerfulfeatures in this latest release further extend Symantec System Recovery leadership position in Disaster Recovery and Data Protection for all sizes of businesses. This new release includessupport for the latest applications and operating systems, a new management solution for large scale deployments, and faster incremental backups in windows by up to 750%. Key new features in Symantec System Recovery 2013: Support for Windows Server 2012 and Windows 8 Support for VMwarevSphere5.0 and 5.1 UEFI Support:Symantec System Recoverynow enables boot from UEFI (Unified Extensible Firmware Interface) in addition to BIOS. 64 bit Support:Full 64 bit support is now included. Advanced Monitoring and Reporting:Symantec SystemRecoveryMonitor is a new monitoring solution that's extremely simple to use andis FREE of charge to all Symantec System Recovery 2013 customers. It's a standalone andlightweightsolution for managing up to 100 nodes.It’s simplicity and no extra dependency eliminates the learning curve for users. Intuitive GUI along with essential action controls provide crisp status along with ability to take desired actions seamlessly through the same view. Smart Reconciliation:Now Backups and reconciliation are efficiently done by smartly tracking changed blocks.The reconcile time is drastically reduced to seconds by eliminating the need to do a complete reconcile in cases of crashes or abrupt shutdowns. In addition,incrementalbackups are now up to 750% faster. - Incremental Backup without reconcile – At least 35% faster than Symantec System Recovery 2011 - Full Backup – At least 15% faster than Symantec System Recovery 2011 - Incremental Backup with reconcile – At least 750% faster than Symantec System Recovery 2011 Updated Symantec System RecoveryLinux Edition:The Symantec System Recovery Linux Edition now includes the ability to perform incremental backups and schedule backupjobs. Try itNow FREE for 60 Days! You can download the new version of Symantec System Recovery from Monday 7th Jan 2013 onwardsby visiting: Symantec™ System Recovery 2013 Desktop Edition -https://www4.symantec.com/Vrt/offer?a_id=88749 Symantec™ System Recovery 2013 Small Business Server Edition -https://www4.symantec.com/Vrt/offer?a_id=88747 Symantec™ System Recovery 2013 Server Edition -https://www4.symantec.com/Vrt/offer?a_id=88724 Symantec™ System Recovery 2013 Linux Edition -https://www4.symantec.com/Vrt/offer?a_id=88752 Symantec™ System Recovery 2013 Virtual Edition-https://www4.symantec.com/Vrt/offer?a_id=887517KViews8likes103CommentsNetbackup Linux Bare Metal Restore using Open Source "Relax and Recover" (ReaR)
Just wanted to update NetBackup users about a open source tool that I have been using to successfully do bare metal Linux restores using our Netbackup. We use netbackup6.5 to backup our Linux and AIX servers.On our AIX servers we use a NIM server and we do network sysback backups on a weekly basis to provide the "Bare Metal" backup functionality. Unfortunately we had not Bare Metal restore functionality for Netbackup. I found a Open Source tool called "Relax and Recover" that provided a way to restore the OS using the full backups of the Linux systems on NetBackup. The tool as an option where it will create a bootable rescue iso file that contains all the Netbackup client executables and configuration to allow you to boot up your Linux server using the iso file then issue a simple command that will mount your OS disks separately and do a bprestore of all needed files to your actual OS disks. At the end of the restore the system re-create the GRUB information on the boot disk. The "mkerscue" is process can be ran any time with the Linux system is up and I just store that iso file on a separate server. The Netbackup code on the "Relax and Recover" was lacking some functionality that I wanted. Working with the developers they have accepted enhancements I made to the Netbackup (NBU) code. I added the functionality of excluding files and/or volume groups in the restore. I wanted this because I want to mainly use this to restore the OS only. I also added the functionality to restore from a point in time. They accepted the changes in SVN trunk 250. It will probably be in the next release of the product which should come out in one month's time. The web site for the product is: http://rear.sourceforge.net. They have a very useful program that has a very active supportive user base. The developers were very responsive and helpful to me to get the enhancements to the Netbackup interface in place. The program itself is just a big collection of bash shell scripts. This made adding the enhancements "doable' for a UNIX administrator such as myself. It is nice to be able to do a bare metal restoreto ourNetbackup backed up Linux servers without the need to do some type of clonzilla, "ghost" type backup which requires a system downtime..6.4KViews3likes17CommentsV-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib.
Hello Everyone, Currently we have a server 2008 64bit server with BE 2014 which was upgrade from 2012 and for some strange reason I keep getting this particular error message while backing up a few VMs as you can see below. V-79-57344-38264 - Unable to copy the virtual machine disk using the VMware VixDiskLib. VixDiskLib_Read() reported the error: NBD_ERR_DISKLIBV-79-57344-38366 - WARNING: "VMVCB::\\10.0.1.5\VCGuestVm\(DC)ha-datacenter(DC)\vm\SCSMDW\SCSMDW\SM Warehouse-000002.vmdk" is a corrupt file. This file cannot verify. Transport mode 'nbd' was used for the read operation of the disk 'SM Warehouse_1-000002.vmdk' In addition, I have research this particular message and I have not yet found anything online that is exactly what I am having issues with. Furthermore to provide additional background information the issue that I am having with the VM are on an Exsi host that is running version 5.5.5.6KViews0likes17CommentsSSR 2013 Trial - VSS_E_INSUFFICIENT_STORAGE error
Just downloaded SSR 2013 trial. (I was a Ghost 15 user, but upgraded to Windows 8 so can no longer use Ghost.) On my first attempt to do a backup of my drive, I got a VSS_E_INSUFFICIENT_STORAGE error. A bit of online research made me think I had to go to System Properties|System Protection and increase the amount of disk space available for system protection, which I did. I increased it from about 9GB to about 100GB. That did not help. FWIW, my hard drive is about 923GB, with about 760GB free. Any guidance? Many thanks. Ken5.2KViews1like90CommentsWindows Server 2012 R2 UEFI Restore Impossible?
I'm trying to do something that is dead simple, but frustratingly it's killing me... One little thing, just trying to backup and restore Windows Server 2012 R2 on an Intel i7 PC that's in UEFI mode with GPT partitions on a SATA SSD drive. Symantec System Recovery 2013 SP2 x64 v11.0.2.49853 has no problem going through the paces of restoring the backup, but afterward Windows fails to boot. I even went to the extent of wiping the C drive (and all the partitions), reinstalled WS2012 R2 Data Center GUI (nothing else except a network driver and SSR), backed up freshly installed WS2012 R2 to an external USB drive using SSR installed inside Windows, wiped the C drive (and all the partitions) and restored the backup, but all that effort didn't matter. PC still won't boot Windows. I also tried restoring the 100MB EFI Partition first, followed by the operating system and Recovery partitions, still no help. The only odd thing I see is inside the WinPE SRD, About - Symantec System Recovery Disk shows versions that seem old even though it was just extracted from the latest v11.0.2.49853 download zip file (although the SRD .iso file date of 12/15/13 is older than the SSR SP2 11.0.2 update that supposedly fixed UEFI problems). Symantec System Recovery Disk Symantec Recovery Toolkit 11.0.0 Version 11.0.0.49496 Copyright 1994-2012 Please scroll down to access my troubleshooting documentation "Symantec System Recovery 2013 x64 SP2 v11.0.2.49853 UEFI Restore Problem.pdf" with a detailed collection of photos showing the entire backup and restore process. Do you see anything usual or something that I'm doing wrong?Please help because obviously I am unhealthily obsessed with this problem! ;-) Thanks! FWIW, I have reviewed these articles, comments and tips about SSR and restoring UEFI partitions: http://www.symantec.com/business/support/index?page=content&id=HOWTO84141 http://www.symantec.com/business/support/index?page=content&id=TECH177792 http://www.symantec.com/business/support/index?page=content&id=TECH128386 http://www.symantec.com/business/support/index?page=content&id=TECH207176 http://www.symantec.com/business/support/index?page=content&id=TECH200291 http://www.symantec.com/business/support/index?page=content&id=TECH200293 https://www-secure.symantec.com/connect/forums/ssr-201020112013-and-restore-anyware-uefi And, tried these suggestions too: https://neosmart.net/wiki/0xc0000225/5.1KViews2likes8CommentsSSR2013 - ERROR: Installation failed with error -532462766.
Hey everybody, For some reason the Symantec website does not let me create a new support case (times out), therefor I'm hoping this forum might be of any help. I'm trying to install SSR2013 R2 for one of my clients (W8.1 Pro 64bit). When I run browser.exe or the SSRx64 setup.exe the installation starts with the message 'Loading the install. Please wait... ‘. After a few seconds this message disappears and the setup ends without reporting a clear error. However I checked the SSRINST.html file within the C:\ProgramData\Symantec\SYMANTEC SYSTEM RECOVERY\LOGS folder. It reports the following error: Symantec System Recovery (TM) 2013 R2 Installation Log 02-09-2015,09:39:31 : EnumProcesses Counts: 79 02-09-2015,09:39:31 : OS is Windows 8 or Windows 2012. 02-09-2015,09:39:31 : The OS product type is Workstation. 02-09-2015,09:39:33 : Executing managed _Setup: 02-09-2015,09:39:33 : C:\Users\Voip\Downloads\SSR\Sym_System_Recovery_2013R2_11.1.0.53728_Multilingual_Product\SSR\SSRx64\Install\_Setup.exe 02-09-2015,09:39:35 : ERROR: Installation failed with error -532462766. GetLastError = :0 As test, I also tried to install SSR2013 (so not the R2 version) but it reports a similar error: Symantec System Recovery (TM) 11.0 Installation Log 02-09-2015,11:27:17 : EnumProcesses Counts: 76 02-09-2015,11:27:17 : OS is Windows 8 or Windows 2012. 02-09-2015,11:27:17 : The OS product type is Workstation. 02-09-2015,11:27:19 : Executing managed _Setup: 02-09-2015,11:27:19 : C:\Users\Voip\Downloads\Sym_System_Recovery_2013_11.0.2.49853_Multilingual_Product\SSR\SSRx64\Install\_Setup.exe 02-09-2015,11:27:21 : ERROR: Installation failed with error -532462766. GetLastError = :0 Support would be appreciated. Thank you.Solved4KViews0likes9CommentsSSR 2013 - support for Windows 8.1/2012 R2 available now!
Service Pack 2 for Symantec System Recovery (SSR) 2013 will be available soon and, amongst other things, will bring support for Windows 8.1 and Windows Server 2012 R2. I cannot provide an exact date for the release of SP2 at this stage but this thread will be updated with details (release notes etc) when SP2 is available. Please let me know if you have any questions.4KViews4likes61CommentsBest solution to back up Citrix Xen Server
Hello, I am wondering what the best solution would be for the following: I have on Citrix Xen Server host that has 7 virtual machines on it. I am currently using PHD Virtual to back this up to a NAS. I am looking to move to different software for the backups. One of the virtual machines is running SQL and one is running AD and DNS. There is also one physical server that has AD, DNS, and DHCP on it that i would also like to back up in the same solution. What i was curious about is what is the best way to back all of this up? Is it Back Up Exec or System Restore? Or would neither work? I am looking for something that will back up to the existng NAS and allow for item level restores as well as fast restores of full VM's if ever needed. Second question is, assuming one of the two products will work is it best practice to install it on its own server or could it be installed on teh physical that is existing with AD, DNS and DHCP? I am assuming its own server and that is what i would shoot for, but for the sake of saving money i like to know my options. Thank you for your assistance.Solved3.5KViews0likes4Comments