Forum Discussion
Hello StefanosM. Thanks but:
- Main_Menu > Support > FactoryReset (you can select to reset the storage at the same time)
I did it but the storage wasn't reset. That option didn't appear in the process, even if I lauched "FactoryReset All"
- Main_Menu > Support > Storage Reset
This option doesn't appears.
I have not performed a reset on a 5.x appliance. It seems that they changed the commands.
Reading the manual, you will be asked about the storage reset during the factory reset procedure.
Try it again, check every question asked, and if the storage is not reset, try the command
Main_Menu > Support > FactoryReset ResetAll
https://www.veritas.com/support/en_US/doc/42904037-161886587-0/v41563157-161886587
- Sandra4Bck3 months agoLevel 3
Hello,
In "FactoryReset ResetAll" the step "6) Storage configuration and backup data (optionally retain)"
is not shown, so I think the process didn't reset the storage.
Thanks for the documment, I already read it, the problem is after reading the documents, the steps or the options aren't the same that available ones in the appliance and I can't open a veritas case because the appliance is out of support. The VOX was my last hope... :)
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