Forum Discussion
kiyan
2 months agoLevel 5
if you are facing this issue for all VMs, from webui (Nutanix only supports web ui), try to discover the VM on Nutanix cluster, are you able to do that?
you can see all virtual machines under each cluster? if you are not able to discover, check the prerequisite, it could be something could be missing (a firewall port etc)
if you are using a policy to protect your Nutanix, try to validate the policy via below command (from master server)
<NetBackup path>/bin/admincmd/bpclient -M <master server name> -policy <policy name> -validate
try to share the details status of the job here as well.
- BobbyXu2 months agoLevel 4Replying on behalf of TSMichaelHo
We do actually have 2 nutanix cluster
One has full upgrade and is working fine, java console does support nutanix
This is regards to the 2nd cluster
The validation command that you post we have tried previously and it fail the validate.
Btw for Webui, it is able to add nutanix cluster
And for Policy Job Failure with Error Code
(4748) Unable to retrieve the VM.
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