admin_bkp007 based on your logs, it appears its trying to use localhost and not your external SMTP/MTA system.. Did you restart services after you made the system configuration changes?
Thanks about your tip.
After enable verbose was possible see error message, I gonna check with my network team.
14 Feb 2024 11:24:42,545 ERROR com.aptare.sc.service.email.BaseEmailService.sendEmail - {MDC_DISCRIMINATOR_PARTS=#framework###true, MDC_PID=3234, mdc_key=scheduled/framework} - Couldn't connect to host, port: localhost, 25; timeout -1
14 Feb 2024 11:24:42,545 ERROR com.aptare.sc.gwt.portal.server.reportBuilder.EmailReportRpcImpl.emailNow - {MDC_DISCRIMINATOR_PARTS=#framework###true, MDC_PID=3234, mdc_key=scheduled/framework} - Failed to transmit email: Internal error occurred while sending the email. Please contact your administrator.Couldn't connect to host, port: localhost, 25; timeout -1
14 Feb 2024 11:24:42,545 ERROR com.aptare.sc.common.ErrorLogger.logError - {MDC_DISCRIMINATOR_PARTS=#framework###true, MDC_PID=3234, mdc_key=scheduled/framework} - Error Occurred in rpc call
com.google.gwt.user.client.rpc.SerializationException: Type 'com.aptare.sc.service.email.EmailException' was not included in the set of types which can be serialized by this SerializationPolicy or its Class object could not be loaded. For security purposes, this type will not be serialized.: instance = com.aptare.sc.service.email.EmailException: Internal error occurred while sending the email. Please contact your administrator.Couldn't connect to host, port: localhost, 25; timeout -1
