Forum Discussion

simoneb's avatar
simoneb
Level 0
8 years ago

Could not mark the folder with File System Archiving information. Access is denied.

Hi, I'm trying to define an archiving target in Enterprise Vault, but I keep getting this error: "Failed to save or update details for folder 'FolderName' in the Directory Service. Could not mar...
Adnan_M_F's avatar
Adnan_M_F
Level 4
8 years ago

Are you sure that the EV admin account has proper permissions on the folder to be archived? Did you install a FSA agent on the file server or is this agentless archival?

Just double check your scenario with the related one in the admin guide on pages 43-46 & 172-176. The guide is for version 11.0, if your version is different you may need to check out the same.

 

  • CConsult's avatar
    CConsult
    Moderator
    8 years ago

    Access is denied is most likely a permission error.

    Check if you have apropriate rights on the fileserver.

    Also check your firewall 139 and 445 TCP