Forum Discussion

Inbay's avatar
Inbay
Level 4
13 years ago

A failure occurred querying the Writer status

Hi All We have a client running on SBS 2008 with BackupExec 2010 R2.Recently we are getting the following error message The job failed with the following error: A failure occurred queryin...
  • CraigV's avatar
    13 years ago

    Hi,

     

    You can follow the troubleshooting steps below then:

    1. Rebooting the server affected by this. Rebooting normally fixes this, and you can confirm it by running: vssadmin list writers again and checking that all writers are stable and running.

    2. reregistering the VSS *.dlls. This can be done while the server is online, and again run the vssadmin command to verify all is well. Check the TN below:

    http://www.symantec.com/docs/TECH152785

     

    Thanks!