Error E000FED1 - Final error: 0xe000fed1 - A failure occurred querying the Writer status.
Full error as below:
Backup- Exchange2007.peacehospice.org.uk V-79-57344-65233 - AOFO: Initialization failure on: "\\Exchange2007.peacehospice.org.uk\Microsoft Information Store\First Storage Group". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status. Check the Windows Event Viewer for details. Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Waiting for backup complete notification (5). V-79-57344-65233 - AOFO: Initialization failure on: "\\Exchange2007.peacehospice.org.uk\Microsoft Information Store\Second Storage Group". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status. Check the Windows Event Viewer for details. Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Waiting for backup complete notification (5).
It's running Exchange 2007 on a Windows Server 2008 Enterprise. I have it set up to only backup from active copy (as I understand there's a problem with passive copy). It's using Advanced Open File Copy set to use the System snapshot provider.
When I look at the event viewer logs there's quite a few errors on both VSS and MSExchangeIS. Since there's quite a few errors I don't know which one is the root cause of the problem. Here's a list of the errors in chronological order.
Log Name: Application
Source: VSS
Date: 23/05/2012 13:04:08
Event ID: 8193
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Exchange2007.peacehospice.org.uk
Description:
Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.
Operation:
OnIdentify event
Gathering Writer Data
Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {17d3dd3a-2e09-49ca-ba28-d9c0194bbd50}
Log Name: Application
Source: MSExchangeIS
Date: 23/05/2012 13:04:15
Event ID: 9840
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: Exchange2007.peacehospice.org.uk
Description:
An attempt to prepare the storage group 'First Storage Group' for backup failed because the storage group is already in the process of being backed up. The error code is 1293. (Note that if a backup was recently aborted, then it may take several minutes for the system to detect the aborted backup and initiate backup cleanup procedures, so this message may be generated if an attempt was made to backup a storage group before a previous backup attempt had fully terminated.)
Log Name: Application
Source: ESE
Date: 23/05/2012 13:04:15
Event ID: 2007
Task Category: ShadowCopy
Level: Error
Keywords: Classic
User: N/A
Computer: Exchange2007.peacehospice.org.uk
Description:
Information Store (3620) Shadow copy instance 56 aborted.
Log Name: Application
Source: MSExchangeIS
Date: 23/05/2012 13:04:15
Event ID: 9609
Task Category: Exchange VSS Writer
Level: Error
Keywords: Classic
User: N/A
Computer: Exchange2007.peacehospice.org.uk
Description:
Exchange VSS Writer (instance 24649fd2-a0a8-447d-8c83-19e677f2146a:56) failed with error code 1293 when preparing for Snapshot.
Log Name: Application
Source: MSExchangeIS
Date: 23/05/2012 13:04:20
Event ID: 9702
Task Category: Exchange VSS Writer
Level: Error
Keywords: Classic
User: N/A
Computer: Exchange2007.peacehospice.org.uk
Description:
Exchange VSS Writer (instance 24649fd2-a0a8-447d-8c83-19e677f2146a:56) failed with error code 1295 when processing the post-snapshot event.
Log Name: Application
Source: VSS
Date: 23/05/2012 13:04:21
Event ID: 8193
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Exchange2007.peacehospice.org.uk
Description:
Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.
Operation:
OnIdentify event
Gathering Writer Data
Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {17d3dd3a-2e09-49ca-ba28-d9c0194bbd50}
Log Name: Application
Source: MSExchangeIS
Date: 23/05/2012 13:04:21
Event ID: 9617
Task Category: Exchange VSS Writer
Level: Error
Keywords: Classic
User: N/A
Computer: Exchange2007.peacehospice.org.uk
Description:
Exchange VSS Writer (instance 24649fd2-a0a8-447d-8c83-19e677f2146a:56) failed with error code 1295 when processing the backup completion event.
What's the problem? What can I do to fix it?
Thanks,
David.
Hi,
You can either restart the server which will reset the VSS writers, but then you need downtime.
Alternatively, check the TN below and reregister the VSS *.dlls.
http://www.symantec.com/business/support/index?page=content&id=TECH70486
Unfortunately, since your VSS writers are already in error, running a backup job without AOFO is effectively a waste of time as you found out!
Thanks!
