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Gary_DiPiazza's avatar
Gary_DiPiazza
Level 3
19 years ago

a000fe09 - The directory is invalid. Can't find the directory

My backups are failing due to the error "a000fe09 - The directory is invalid." I know that Veritas says if the directory no longer exists, edit the backup job and remove the directory from the selection list and then submit the backup job. However, if I can't find the directory to remove it from the backup job how do I delete it. I recreated the backup job from scratch and still get the same error message.

In the job log this is the info I receive:

Directory not found. Can not backup directory Margie Marks  F6s湩潦
ǠĎ06ƈ6!ǮĈMargie Marks Top of Information Store and Giant Eagle and its subdirectories.


Please Help!!!
10.x and Earlier
Backup and Recovery
Backup Exec

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  • Gary_DiPiazza's avatar
    Gary_DiPiazza
    Level 3
    18 years ago
    The following lines had error messages on them when I ran a backup with the single user. Not quite sure what they all mean.

    bengine: 1410 8/15/2006 8:55:20: Error = 1101 Req = 6144 Got = 1024
    bengine: 1410 8/15/2006 8:55:20: Error = 0 Req = 6144 Got = 614
    bengine: 1410 8/15/2006 9:10:37: Device Error = 1101
    beserver: 0x0528 13-0815:091038:JobManager::DoJobCompletionTasks() Handling normal JOB_STATE_ERROR
    beserver: 0x0528 13-0815:091038:JobManager::DoJobCompletionTasks() Finished building JOB_STATE_ERROR message
  • tejashree_Bhate's avatar
    tejashree_Bhate
    Level 6
    18 years ago
    Hello,

    Have you followed the technote sent earlier. Also have you created a new selection list?

    Thanks.
  • Gary_DiPiazza's avatar
    Gary_DiPiazza
    Level 3
    18 years ago
    Someone suggested to me that I unplug the external hard drive I was using on the server. I did and my backups are still failing.
  • aravind_kondapa's avatar
    aravind_kondapa
    Level 6
    18 years ago
    In the event viewer do you see:
    >Event ID: 9646
    >Type: Error
    >Source: MSExchangeIS

    If yes then have a look at this technote:
    http://support.veritas.com/docs/271186
    Probably the user has many subfolders in his mailbox.


    NOTE: If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
  • Gary_DiPiazza's avatar
    Gary_DiPiazza
    Level 3
    18 years ago
    Am I supposed to make the registry changes on the server Veritas is on or the Exchange server.
  • aravind_kondapa's avatar
    aravind_kondapa
    Level 6
    18 years ago
    It is on the Exchange server as explained in the KB articles: 830829 and 830836.
    But is the Event ID: 9646 logged in the event viewer?

    NOTE: If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.