Add a Server from another Domain and IP Range

I'll see if I can test it on my side...

Can you at least add that server in before it bombs out?

Oh thank you so mutch...im very scared becaus the datas arent safe.....

- I can pin fom the DMZ to the Backupserver (and oso in the other direction)
- I can map the shares from the DMZ Server on the Backupserver (Under start - execute and then the IP adress, not in the Backup Exec programm)
- But I cant add the Server to an exist Backup Job

Another way around this...


1. On the DMZ server, create a local account and give it Admin rights.
2. On your Backup Exec server, add that user account in Backup Exec as: DMZServerName\UserAccount and put in the password.
3. Remove the DMZ server's domain account from your Backup Exec server and try to run the backup again.

Laters!

The Problem is:

- THe DMZ Server is a Domain Controlle (Active Directory) i can not add an local account!

Thanks a lot and cheers

best thing would then be to log a call with Symantec...their support is generally very good.
Sorry I couldn't be of any help.

PS: Forgot the DC part of things...would have helped to remember that as you posted it before =)

Ok. Ive sent an request to the symantec enterprise Support (Email). I wll post those answer.

My Question at the support:


The Backupserver have two networ interfaces :
1 In LAN (192.168er Range) 1 in the DMZ (195.er IP Range).
I have a Windows DC in the DMZ and want now this server add to the backupserver, who stand in the LAN
The servers have contact in bouth directions (ping)
Unfortunataly ive tested it; created a new Account (DomainDNZServer\DMZ Server) in the Backup Exec Software. Without succes.

Mmm...hate that when it happens.

The account that you're using in your DMZ...that's what you're referring to when you say DomainDMZServer\DMZ Server right?

If you have a trust, have you put that DMZ account into the local admin's group on your backup server?

Yes. On the DMZ Server i havnt a local Account. But i can take the Administrator:

DomainDMZServer\administrator

Yes ive Create in the Backup Exec Tool, under Network - Accounts a new Account: DomainDMZServer\administrator

OK...antivirus/anti-spam/firewall on those servers blocking specific traffic?
Hardware firewall blocking the ports needed to communicate between BEWS and the agent on the DMZ server?
I know that with McAfee it tends to block some of the traffic in our data centre when it decides too!