Forum Discussion

NRStech's avatar
NRStech
Level 2
5 years ago

Add a Server to Backup Exec - Hyper-V Host

Hello,

I've tried to add a Hyper-V host to my Backup Exec several times however the process keeps failing. It fails when attempting to add from the backup exec server and it fails when trying to do a local install. IPlease assit.

 

 

Job Information

Server name : Server11
Job name    : HYPERVSERVER2 Agent for Windows Installation 00007
Job log     : C:\Program Files\Veritas\Backup Exec\Data\BEX_Server11_00013.xml
Device name :

 

Utility Job Information

Ready to install the Agent for Windows.
Install failed with error code 1603. View the installation logs for more information.

 

Job Completion Status

Job started     : Wednesday, October 30, 2019 9:45:38 AM
Job ended       : Wednesday, October 30, 2019 9:47:55 AM
Final error: 0x643 - Fatal error during installation.

Final error category: Other Errors
Completed status: Failed
20
HyperV
Windows Server 2019

1 Reply

Sort By
  • Lothar_Müller's avatar
    Lothar_Müller
    Level 5
    5 years ago

    Hello NRStech

    In this case I would sugest to install Agent over advanced methods so you can see more information about the installastion process.

    First reboot the Hyper-V Host. I saw this on certain Software wenn a reboot ist outstanding, sometimes there is a hidden reboot requirement.

    Alternate Method 1:

    Install over BOB (Main Menu) instead of the ribbon "Add-Server"

    Alternate Method 2:

    Manual Install by copy of Files an run manually

    Kind Regards

    Lothar