All submitted jobs remain in Job Status "Queued"
After working with no problems for almost two years, our Backup Server running Backup Exec for Windows Servers 12.5 suddenly stopped working yesterday. All submitted jobs (backup jobs, inventory, unlock, etc) stay in the "Queued" Job Status and never run. We've tried both Backup-to-Tape and Backup-To-Disk and there is no difference. Al jobs remain in the "Queued" Job Status.
We normally backup our files to an Overland LTO4 NEO200 Tape Drive. We tried deleting the Tape Drive from Backup Exec, deleting the Drivers, and then re-creating the Tape Drive in Backup Exec and re-loading the Drivers. This did not fix the problem. We verified the Tape Drive is Enabled and Online and not Paused. We created a Backup-to-DisK Folder to test with on the Server. This Backup-to-Disk Folder had the same issues as Backup-to-Tape. We also tried running jobs from various profiles, to be sure our normal profile did not become corrupted.
Any help would be appreciated. We are running Backup Exec for Windows Servers 12.5 on a Windows XP Professional SP3 computer. This Backup Server is setup to backup our two Exchange 2003 Servers. Installed Agents are Remote Agent for Windows Systems, Advanced Open File Option, Agent for Microsoft Exchange Server, and Agent for VMWare Virtual Infrastructure. While we have the VMWare Agent installed, we haven't yet used this agent to backup any of our new VMWare hosts. Let me know if any other information is needed. Thanks.
Thanks for everybody's help. I contacted Symantec Support tonight and we determined that the SQL Database was currupted. We fixed it using BEUtility.