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Matt34's avatar
Matt34
Level 4
16 years ago
Solved

Backup Exec 12.5 - Jobs Failing - Final Error: 0xe00084af

Final error: 0xe00084af - The directory or file was not found, or could not be accessed.
Final error category: Job Errors

Backup- \\XXXXX\G: Directory \ was not found, or could not be accessed.

None of the files or sub-directories contained within will be backed up.

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I just recently started getting this error.  This job has been running correctly for months and now I am getting this error. 
This started happening when I got this error message:
Final error: 0xe000fe3c - Before you can back up this resource, you must purchase and install a license key for the appropriate Backup Exec agent. See the job log for details.
Final error category: Security Errors

All of our licenses are legal and up to date.  Again, nothing changed from the week before.  I had to go onto the Managed Media Server and install the license key for a Remote Agent on it to start backing up other jobs.  After this, jobs started working again, except for this job.

I saw the credentials on the Remote Agent were changed on that server and have changed them to Local Account or Changed it to the Admin account.

When I create a brand new job with the same selection, I test the credentials and it says it is ok...but errors out.

Any help is appreciated.