Forum Discussion

steelite_Matt's avatar
13 years ago

Backup Exec 13.0 The job failed with the following error: Access is denied. To back up or restore System State, administrator privileges are required.

Hi, we're using Backup exec 2010 (ver 13.0 rev 4164) with SP1 and hotfix 150096 installed on a Windows 2003 SP2 Domain controller and are getting the above error intermitently. It always seems to a...
  • CraigV's avatar
    13 years ago

    Hi,

     

    I've had issues with McAfee blocking access to the System State during a backup...the end result was BE failing the backup job. Take a look there and see if this is also the case.

    Rev 4164 is an older release of BE 2010. It might be worth your while downloading R3 on the link below, patching with BE 2010 R3 SP1 and any subsequent patches, and then push-installing them out to any remote servers you have. Rerun the job and post back with an update:

    https://www4.symantec.com/Vrt/offer?a_id=91523

     

    Thanks!