Backup Exec 15 - Unable to install Feature Pack 5
Hi
Unable to install feature pack 5 to my Backup exec 15.
Liveupdate utility throws this error each time;
<b>812: A program that was part of this update failed when it ran. This update was not applied. Click here for more information on this error </b>
Researched high and low for a fix, none of which have worked (e.g. register dll, checked permissions). Rebooted server several times and retried, same error.
This log throws this error linking to the install
file:///C:/ProgramData/Symantec/Backup%20Exec/Logs/BKUPINST15.HTM
#01-22-2017,22:21:46 01-22-2017,22:21:28 : File: BewLaunch.exe, Directory: C:\ProgramData\Symantec\Backup Exec\{CB639F34-57DC-4413-9762-C4450D5E1262}\, Size: 161256 + 01-22-2017,22:21:28 : ERROR: Error 1328.Error applying patch to file C:\Config.Msi\PT46A5.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor. 01-22-2017,22:21:28 :
Action 22:21:28: Rollback. Rolling back action:
Please help