All
Thank you for the suggestions. I have tried them, but still no luck.
B2DTest says everything passed just fine.
Seagate does not have any firmware updates for the Backup Plus 3Tb I am using.
The event log does list VSS errors,
- Error 8193, Volume Shadow Copy Service error: Unexpected error calling routine Cannot find anymore diff area candidates for volume \\?\Volume{d08ac883-a1b6-11df-b853-806e6f6e6963}\ [0]. hr = 0x8000ffff, Catastrophic failure
- Error 12293; Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details EndPrepareSnapshots({bad24fc7-3202-4c05-a62a-dde34613ba5b}) [hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Unfortunalely, that didn't help much either.
I haven't tried plugging the USB Drive into another computer, but don't think that will help much. After a clean boot with the USB Drive plugged in, the VSSadmin list writers says everything is fine. I do not get any VSS error or failed writers until after I have attempted to run a backup, so I would have to install backup exec to another computer, plug in the drive and attempt to run it with the drive plugged in to try to replicate the error.
I tried the fsinfo request. Here are the results:
- c:\Program Files\Symantec\Backup Exec>fsutil fsinfo ntfsinfo K:
NTFS Volume Serial Number : 0x0efc85c3fc85a615
Version : 3.1
Number Sectors : 0x000000002baa07ff
Total Clusters : 0x000000002baa07ff
Free Clusters : 0x000000002ba6bb1c
Total Reserved : 0x0000000000000000
Bytes Per Sector : 4096
Bytes Per Physical Sector : <Not Supported>
Bytes Per Cluster : 4096
Bytes Per FileRecord Segment : 4096
Clusters Per FileRecord Segment : 1
Mft Valid Data Length : 0x0000000002800000
Mft Start Lcn : 0x00000000000c0000
Mft2 Start Lcn : 0x0000000015d503ff
Mft Zone Start : 0x00000000000c0200
Mft Zone End : 0x00000000000cca00
RM Identifier: B1563AC9-CB7A-11E1-ADB9-78E7D1FA98A2
Last answer for pkh, The fileserver is the media server. I have backup exec running on the system I am attempting to back up. So the USB drive is plugged into the fileserver/media server and I ran the VSS dll re-register on that same machine. and BTW, its backup exec 2010 R3.
Any other suggestions? I wouild like to get this resolved so I can get the backups to the USB Drive and take them offsite.
Thank you