Forum Discussion

5 Replies

  • What sort of devices are being used ? And errors in the Event Viewer ?

    You may run discover.exe & post/pm the output using this KB - http://www.symantec.com/business/support/index?page=content&id=TECH87501

  • I ran the discover command - output below:

    C:\Program Files\Symantec\Backup Exec>discover.exe

    System Page Size: 4096

    ByName: Tape
    CreateFile on \\.\Tape0 failed, 32 - The process cannot access the file because
    it is being used by another process.

    ByName: MediumChanger

    ByName: Changer

    ByPort: Scsi

    ByGuid: Tape

      02:00:01:00 01 00 \\?\scsi#sequential&ven_hp&prod_ultrium_5-scsi#5&1982005&0&0
    00100#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}
                  INQ 00 "HP      Ultrium 5-SCSI  Z5AD"
                  INQ cc ""
                  INQ dc ""
                  INQ 83 "HP      Ultrium 5-SCSI  HU1225NURR"
                  INQ 80 "HU1225NURR"
                  TUR 00 00000
                  RES 00 34 00000
                  REL 00 34 00000
                  MAX drive bytes 0x0
                  MIN drive bytes 0x0
                  BUS SAS(10)
                  MAX controller bytes 0xffffff pages 0x101

    ByGuid: Changer

    ByGuid: ChangerIomega

    ByGuid: CDRom

      01:01:00:00 05 00 \\?\ide#cdromnecvmwar_vmware_ide_cdr10_______________1.00___
    _#5&290fd3ab&0&1.0.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}
                  INQ 00 "NECVMWarVMware IDE CDR101.00"
                  INQ cc "NECVMWarVMware IDE CDR101.00"
                  INQ dc "NECVMWarVMware IDE CDR101.00"
                  INQ 80 "?"

  • Lets cut straight to the chase here.

     

    Post your adamm.log from \program files\symantec\backup exec\logs.

     

     

  • [4844] 12/07/12 21:28:48.384 DeviceIo Discovery - start
    [4212] 12/07/12 21:30:20.790 Adamm Log Stopped!

     

    DeviceIo isn't finishing.

    Please list all devices attach to this system.

    Systematically disconnect each device from the backup server until the device discovery reports that it has finished.

     

    If you have questions, repost your updated adamm.log for review.