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FPS1's avatar
FPS1
Level 3
8 years ago

Backup Exec 2014 not creating DR file on some servers

I have installed Backup Exec 2014 on a new server. On some servers when a full backup is succesful completed there is not any .dr file created. The green dot for SDR is lit and there is no fault in any log files. 

This is happening on random servers with different server OS. The only thing is that, remote agent for BE 2012 have been installed in must of the servers once before and have been updated to the new version

I have tried to uninstall the agent and the agent with no change to the problem.

I have re-created the backup jobs.

I have installed BACK EXEC 2014 on a different server.

Hope that the community can help

2008) Not Applicable
2014
Backup Exec

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  • DarthBilly's avatar
    DarthBilly
    Level 5
    8 years ago

    Hello, I have not seen this. If the green dot is there and the backup is successful, a DR file is created. So let's take a look. Under Configurations and setting - > Backup Exec Settings -> Simplified Disaster Recovery verify your paths. Put in an Alternate path if one's not there.

    Check the job log for .dr file creation. It should tell you that a dr file was created in the job log. Check the Windows\system32 directory. If something happened to the dr path, then it might put them there. Make sure Backup Exec has rights to the folders you want the dr file in.

    If you have both a successful backup with a dr file creation and another successful backup without the dr file for the same resource, please attach it.

     

    • FPS1's avatar
      FPS1
      Level 3
      8 years ago

      Hello again

      The path is the right one and BE has the rights to it and the alternate path.

      In the job log there is no indication of creation of any DR file or update of one. There is no file in System32 or anywhere else.

      This "error" happens to 50 % of our servers. But with no indications off any fault in the backup job

      • Hopsnbarley's avatar
        Hopsnbarley
        Level 4
        8 years ago

        Is  there any common thread between the servers where the DR file does not get created? For instance are those servers running the same Operating System / SP ? Or same version of the Backup Exec Remote Agent?

        If a specific server does get a DR file created, does it always get one created ? Or does the issue move around ?

        A screen shot of your selection screen might also be helpful.