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Kien_Nguyen's avatar
Kien_Nguyen
Level 3
10 years ago

Backup Exec 2014 Storage device pool SelectionMethod not working as expected

I have created a storage device pool include 2 disk storage devices 001 and 002. I have changed the selectionmethod=mostfreespacefirst using CLI (only support in Exec 2014). But it seems to be not working as expected.

The backup job should target to most free space disk first, but it some time chosen the less free space disk then job failed because disk is full. The GRT backup jobs are not expandable to other storage devices.

I have searched around the internet but have found no answers.

Thanks

2014
Backup and Recovery
Backup Exec
Not Applicable
Storage Provision Option
  • pkh's avatar
    pkh
    10 years ago

    Have you used the Get-BEStorageDevicePool cmdlet to check that the selection method is set correctly?

    In the Storage tab, check that the statistic xx GB used of yy GB of each disk storage is roughly correct before you job starts.  You might have to restart all the BE services to get xx updated.

12 Replies

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  • ciscosupport's avatar
    ciscosupport
    Level 1
    10 years ago

    I confirm, we have the exactly same problem with selection method for the storage device pool.

  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    10 years ago

    As uou appaer to have checked the statistics suggest you continue working with the support case and possibly even ask the support engineer if you can be advanced to the next level.

  • Kien_Nguyen's avatar
    Kien_Nguyen
    Level 3
    10 years ago

    Hi PKH,

    Yes, first I use system defined storage device pool and got this issue.

    Then I create new storage device pool and set the selectionmethod=mostfreespace, still got this issue.

  • Kien_Nguyen's avatar
    Kien_Nguyen
    Level 3
    10 years ago

    Yes I confirm I monitored it right before the job start.

    My backup job will include 212 GB.

    Right before job start, 001 has free space only about 100MB while 002 has free spce off 600GB.

    The job run until 001 get full, then I receive alert insuffient disk space.

    If in case the disk usage stats change, because the job target to 001 so it should have the free space more than 600GB.

    I can't miss this.

  • pkh's avatar
    pkh
    Moderator
    10 years ago
    This is a longshot but have you tried recreating the device pool?
  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    10 years ago

    Did you confirm this usage before or after the jobs started as DLM activity could mean that if you looked after the job started the disk space stats had changed.

  • Kien_Nguyen's avatar
    Kien_Nguyen
    Level 3
    10 years ago

    Unfortunately I have also request support case, Symantec engineer has remoted to the system and see everything normal, setting is correct. I don't know why it is not working properly.

     

  • pkh's avatar
    pkh
    Moderator
    10 years ago

    In this case, you should log a formal support case with Symantec for them to look at the problem.

  • pkh's avatar
    pkh
    Moderator
    10 years ago

    Did you check that the disk usage statistic is correct?