Forum Discussion

steves_2's avatar
steves_2
Level 4
4 years ago

Backup exec 21.2 Upgrade from 21.1 Speed Issue

Hi All, Has anyone noticed any speed issues with BE 21.2 (21.0.1200.1899) For example a backup of a VM that takes 40 seconds now takes over 4 mins, used to take 1 min with 21.1. Look at the start ...
21
Windows Server 2012 R2
  • steves_2's avatar
    steves_2
    3 years ago

    HI, Just an update on this issue. https://www.veritas.com/content/support/en_US/article.100051020

    Last week Veritas release Backup Exec 21.4.

    This fixes the issue i was having with slow back times after upgrading to 21.2.

    My Backups are now completing roughly 30% faster with 21.4 bringing it back inline to what i was seeing with 21.1.

    Issue(s) resolved

    • Instant GRT taking time post upgrade to BE 21.2

    Cheers

    Steve

CraigV's avatar
CraigV
Moderator

Hi,

I've seen this on previous versions where a version that was updated too ended up being slower. Make sure there are no new driver requirements for your backup target, and also check LiveUpdate to see if there are any updates available for the version you are now on.

Thanks!

steves_2's avatar
steves_2
Level 4
4 years ago

Hi Craig, thanks for the reply.

Nothing extra required that i can see in the guide or read me. I even found and updated to BE 21.2 FP2 (21.0.1200.1930) to see that that made a difference, but it hasn't.

It just looks like a ndmp issue with the new version and it is timing out, putting huge delays in the backups as it retries every 5 seconds.

It must be something to to with the 21.2 backup engine as some VM's i haven't updated the remote agent and they are showing the same slower backup running on  21.1 agent.

Cheers

 

Cheers

  • NetworkCompany's avatar
    NetworkCompany
    Level 4
    4 years ago

    I noticed this also since R2.  Performing an agent based backup runs for us at ~25,000MB/min while Hyper-V based backups of the same VM barely achieve 3,000MB/min.  Haven't been able to point at exactly what the difference might be yet here.

    • steves_2's avatar
      steves_2
      Level 4
      4 years ago

      Ah, so i'm not alone. Hopefully this issue will get resolved.

      I have a support ticket open for this issue.