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Joel_Olegario's avatar
Joel_Olegario
Level 2
20 years ago

Backup Exec 9.0 OFO: Initialization failure

I receive the following error on a couple of files that are always in use by Optika Acorde 3.1

Exceptions
OFO: Initialization failure on: " \\PROTEA\D:". Advanced Open File Option used: Veritas Volume Snapshot Provider (VSP).
OFO: Snapshot error (0xa000851c): VSP Snapshot CacheFileBroker was unable to allocate cache files. Check disk space.

Backup - \\PROTEA\D: DATA
WARNING: "\\PROTEA\D:\AcordeSV\DISC\Indexes\REGISTER.DAT" is a corrupt file. This file cannot verify.
WARNING: "\\PROTEA\D:\AcordeSV\DISC\Indexes\storesrv.dat" is a corrupt file. This file cannot verify.


These files are constantly in use by the application called Optika Acorde, so they shouldn't be corrupt or the application would not work correctly. Also, there is plenty of disk space available.
The two files, REGISTER.DAT and storesrv.dat are less than 30KB each.

Does anyone know how I can fix this?

Thanks,
Joel
10.x and Earlier
Backup and Recovery
Backup Exec

4 Replies

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  • padmaja_rajopad's avatar
    padmaja_rajopad
    Level 6
    20 years ago
    Hi,

    If the two files are heavily under use then Backup Exec is not able to place a locak on these files and then the items are reported as corrupt.
    Try backing up the files when they are not active and verify the results

    NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to the ‘answered questions’ pool.
  • Ashutosh_Tamhan's avatar
    Ashutosh_Tamhan
    Level 6
    20 years ago
    Thank you for the update.
    Have a nice day :)

    Regards,
    Ashutosh

    NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
  • Joel_Olegario's avatar
    Joel_Olegario
    Level 2
    20 years ago
    The person who is actually having this problem upgraded to Backup Exec 10.0 and will try the backup this weekend.
    I guess I'll just re-post on the 10.0 forum if she's still having a problem.
    Thanks for your replies!
    Joel