Forum Discussion
9 Replies
- CraigVModerator
Hi,
Check the TN below...it states for a power failure, but it can be easily applied to your situation:
http://www.symantec.com/business/support/index?page=content&id=TECH136974
THanks!
- Backup_Exec1Level 6
Hi
Please do the following,
Edit the registry and add in the correct location of Etc Path. Open the registry (regedit or regedt32), navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\PureDisk\Agent.
Add a new string value called "EtcPath" to include the correct path. Example: N:\Storage\etc
Edited : please check link
http://www.symantec.com/docs/TECH159564
Thanks
- Stefan_WehrliLevel 2HelloThanks for the quick reply.However, I have no postmaster.pid file under <storage> \ databases \ pddb \ data \It is simply a file named "postmaster.opts" in it.Are there any other solutions?
- CraigVModerator
...if you do a search for it?
- AmolBModerator
Oops... I didn't refresh the page.
- Stefan_WehrliLevel 2
The path is correct under HKEY_LOCAL_MACHINE \ SOFTWARE \ Symantec \ PureDisk \ Agent.
- Backup_Exec1Level 6Hi Please check the link below http://www.symantec.com/docs/TECH184599 http://www.symantec.com/docs/TECH176398 Akos if still doesn't help please give more information like what are the error in event viewer when you try starting postgres service. Thanks
- Stefan_WehrliLevel 2I can not start because "PostgreSQL" service, since the "Backup Exec Deduplication Manager" service can not be started.This is the message in the Event Log:********************************************************************************The description for Event ID 1 from source spad can not be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the event.The following information was included with the event:25 004: System :: Event :: SpaDBEventStorage SpaDBEventStorage Failed to add initial values for eventproperties*******************************************************************************and*******************************************************************************The Backup Exec Deduplication Manager service terminated with the following error:Incorrect function.******************************************************************************
- CraigVModerator
Stefan: I wonder if you don't try 1 of 2 things:
1. Try a repair of the BEDB using Add/Remove Programs.
2. If this doesn't work, run a repair of BE using Add/Remove Programs.
Also, if the Dedupe service runs on a domain account, make sure it isn't perhaps locked out.
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