Forum Discussion

Sinner_xyz's avatar
Sinner_xyz
Level 5
12 years ago

Backup exec is not recognising all the USB drives

Backup exec 2012 is not recognising all the USB drives    We were able to sucessfully swap these drives over the month but now want to connect all 3 drives at same time and create 3 backup to d...
2012
Backing Up
Backup and Recovery
Backup Exec
  • pkh's avatar
    pkh
    12 years ago

    I presume that all 3 USB disks are showing up properly in in Windows Explorer.  Try these

    1) With the disks plugged in, try restarting all the BE services.

    2) If any of the disks still fail to show up in BE, check the DISKID of the disks and make sure that they are different.  See my blog

    https://www-secure.symantec.com/connect/blogs/changing-diskid

Colin_Weaver's avatar
Colin_Weaver
Moderator
12 years ago

Do all of the drives show in the same section in Windows Explorer? (i.e. are some of them defined as Removable Storage in the Operating System and some defined as local disks?)

 

If there are differences then removable storage devices have to be added as Cartidge based storage and not disk storage and will only show up in the appropriate configuration wizard.

 

Also we won't let you use a USB drive that is too small as a target.