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PatrickSM's avatar
PatrickSM
Level 2
9 years ago

Backup Exec Jobs Stuck As Queued

I'm running Backup Exec 15 on Windows Server 2012. 

I have two tape drives that have been "orphaned" from my robotic library. I understand this is because I do not have licenses for them at this point in time. I am looking into doing so.

However, my Robotic library is now showing two offline tape drives.

The Alerts are giving me a Storage Error. 

Now when I go to perform any backup or restore job, it stays stuck in the "Active: queued" state. I understand this often happens when there is an alert to be taken care of. 

 

Is it possible that this Storage Error is responsible for my jobs staying as queued? 

  • The tape drives were appearing outside of the Robotic Library in the Storage section. 

    Restarting the robotic library fixed this problem. 

2 Replies

  • What do you mean "orphaned"?

    How many tape drives do you have?

    What errors or alerts are you getting?  Have you responded to any alerts?

     

  • The tape drives were appearing outside of the Robotic Library in the Storage section. 

    Restarting the robotic library fixed this problem.