Forum Discussion

b1gg1e's avatar
b1gg1e
Level 4
11 years ago

Backup Exec locked drive and library go Offline

Hi all. I have such a problem. My tape library connected to BE server with 2 fc links through 2 HBA. When the duplicate job was active - one (active) drive go offline (it's a hardware problem -...
2012
Backup and Recovery
Backup Exec
Troubleshooting
Windows Server (2003-2008)
  • b1gg1e's avatar
    b1gg1e
    11 years ago

    Reboot of the server (than twice restart all services and delete/add tape library) and tape library and changing master drive - that was a solution fo me.

Larry_Fine's avatar
Larry_Fine
Level 6
11 years ago

Rebooting the library remotely will hopefully remove the lock state of the tape drive.  If not, a true power cycle may be required.

Then rebooting the BE server should hopefully get the robotic library visible again in Windows Device Manager.