Forum Discussion

admin213's avatar
admin213
Level 2
2 years ago

Backup Exec migration assistance credentials fail

Backup Exec migration assistance fails because of credentials error with the following error:

"The credentials that you use to connect to the source server must match the Backup Exec service account credentials on the source server."

I have all the account services set to admin user except the first service set to LocalSystem

21
Windows Server 2019
  • mj85's avatar
    mj85
    Level 2
    2 years ago

    I am also having this issue. Are you migrating to a different version? 

    • mj85's avatar
      mj85
      Level 2
      2 years ago

      I have tried using the same version and i still get the same error.

       

  • Lothar_Müller's avatar
    Lothar_Müller
    Level 5
    12 months ago

    Hello RogRubin 

    I am also having this issue.

    Running Migration Assistant MigAssist-22.0.1193R.exe migrating from Windows Server 2012 R2, BE 22.0 to Windows Server 2022 Std, BE 22.0.
    Service Account is a Domain Admin Account.