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admin213's avatar
admin213
Level 2
11 months ago

Backup Exec migration assistance credentials fail

Backup Exec migration assistance fails because of credentials error with the following error:

"The credentials that you use to connect to the source server must match the Backup Exec service account credentials on the source server."

I have all the account services set to admin user except the first service set to LocalSystem

21
Windows Server 2019

4 Replies

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  • Lothar_Müller's avatar
    Lothar_Müller
    Level 5
    4 months ago

    Hello RogRubin 

    I am also having this issue.

    Running Migration Assistant MigAssist-22.0.1193R.exe migrating from Windows Server 2012 R2, BE 22.0 to Windows Server 2022 Std, BE 22.0.
    Service Account is a Domain Admin Account.

  • mj85's avatar
    mj85
    Level 2
    11 months ago

    I am also having this issue. Are you migrating to a different version? 

    • mj85's avatar
      mj85
      Level 2
      11 months ago

      I have tried using the same version and i still get the same error.