Alex_Leung
16 years agoLevel 3
Backup Exec Remote Agent stuck in "starting" state
I am trying to deploy the Backup Exec Remote Agent (version 12) onto a Windows 2000 SP4 server. I haven't had any other problems doing this for dozens of other servers except this one. I've tried pus...
- 16 years ago
BTW, I managed to get it to work.
See here:
https://forums.symantec.com/syment/board/message?board.id=115&message.id=12591
In case the link doesn't work:
Go ahead and try going through these steps on the server(s) where the remote agent is stuck in a starting state.
There are two ways through which this can be resolved.Kill the Beremote.exe from Task manager.1 ) Make Microsoft Outlook as default mail client.Restart the Remote agent service. If the service still goes into starting state, reboot the server.2) Open the Windows Registry Editor by entering Regedt32.exe via Start | RunBrowse to \HKEY_LOCAL_MACHINE\SOFTWARE\Clients\MailRename PreFirstRun to PreFirstRunoldRestart the Remote agent service. If the service still goes into starting state, reboot the server.