Seth_Weedin
15 years agoLevel 4
Backup Exec Remote Agent update error
I'm running Backup Exec 12.5 and after running LiveUpdate and installing updates to the media server, I'm getting error messages when trying to push the new updates out to the remote agents. The updates are pushed to the servers with the remote agents fine but as soon as the installation procedure begins, I get the following error:
It seems to error out as soon as the setup.exe is started. I've also tried copying the RAWS32 folder containing the updates from the media server to the remote servers and running it locally but I get the same error. Anyone have any ideas?
Thanks!
- There's too many patches on BE Media Server's updates folder. For 32bit agent, go to your BE Server's installation folder, for example C:\Program Files\Symantec\Backup Exec\Agents\RAWS32 or RAWS64, if using 64bit agents.
Under there you see Updates folder. Arrange .msp files using created or modified setting. Choose every other .msp files than SP3 and all dated after that, and remove older files.
I assume that there's some kind of limitation how many files (how long installation scripts) Backup Exec and Windows OS can handle when using push install.