Backup Exec Server does not start

Question

After migration from Backup Exec 2010 to BE 2012 SP1, the Backup Exec Server Process (beserver.exe) does not start anymore. Therefore is not possible to connect to the Backup Exec Application. In the MS Event Log the following Message is logged:
Application: beserver.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00000000014B44EC
If the service is startet from the service Window it terminates with error 1067.
I would be glad if someone can provide me helt soon.

pkh · Answer

You could be facing this known problem
http://www.symantec.com/docs/TECH190313

maloni · Answer

Thanks for the link.
Is there not a quick solution or a work around availabel to solve the problem?

nick_elmer · Answer

Hi Maloni,
I"m sorry to hear you are having this issue. Some customers who have applied SP1 have ran into this issue. The SP can be uninstalled to work around this issue for now. We are working hard to&nbsp;release an update that will address this issue. More details can be found in this thread : https://www-secure.symantec.com/connect/forums/backup-exec-2012-service-pack-1-released.
Hope this helps,
	Nick

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Backup Exec Server does not start

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