Forum Discussion

TonyP4you4me's avatar
TonyP4you4me
Level 4
9 years ago

Backup failure - tape device error

The consistency check of the snapshot for the Microsoft Exchange database Database was successful. Storage device "IBM 1" reported an error on a request to write data to media. Error reported: ...
2010
Backing Up
Backup and Recovery
Backup Exec
  • TonyP4you4me's avatar
    TonyP4you4me
    9 years ago

    I'm not sure why this thread was split.  it's not 2 issues.  I originally said the symptom was the end-mark being unreadable.  

    https://www-secure.symantec.com/connect/forums/be2010-job-fails-mid-week-every-week#comment-11377031

Larry_Fine's avatar
Larry_Fine
Level 6
9 years ago

After this, the next two jobs run OK, but to another tape in the library.  This job's tape has an unreadable end-marker.

The end-marker-unreadable is a symptom of a backup that was interrupted for one of many reasons.  It is a symptom of the problem but not the actual problem itself.  It MAY be a symptom of a bad tape cartridge, in which case the cartridge should be retired.  It may be a symptom of something else, in which case moving the tape to "scratch" or erasing the tape makes that cartridge perfectly healthy and re-usable again.