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Delo819's avatar
Delo819
Level 4
12 years ago

Backup Job not Finishing Automatically

Hi All,

We've recently moved over to Backup Exec 2012 (after using 2010 for a number of years).

We currently have two servers that each have a backup job to a single tape, the first job which backs up the DC starts at 7pm and finishes at around 10pm, then at 11pm our SQL server is then backed up.

One problem we've encountered however is after the SQL Server is finished backing up it just sits there running still waiting for input saying "Please remove media from drive" when you acknowledge the alert the job finishes as expected.

Could anyone share information on how to stop this happening? As it's getting annoying having to log onto the server each morning to finish the job manually.

2012
Backing Up
Backup and Recovery
Backup Exec
Troubleshooting
Windows Server (2003-2008)
  • Solution4all's avatar
    Solution4all
    12 years ago

    Hi,

     

    You need to configure media remove alert to automaticaly respond with yes after 1 min. in alerts and configuration.

    Thanks,

     

  • Jaydeep_S's avatar
    Jaydeep_S
    12 years ago
    In BE console click on the BE icon on Top left and go to Configuration and Settings --> Alert categories --> Media Remove. Here you could set the alert to be auto responded in xx mins.
     
    If this is greyed out for some reason browse to the Backup Exec install folder and run beutility.exe. Once you add and select the Media Server, from services Tasks, click Edit Configuration and Under 'Automated alert responses' configure the respond with for the required alert. This technote should help you with the BEUtility steps.

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  • Solution4all's avatar
    Solution4all
    Level 4
    12 years ago

    Hi,

     

    You need to configure media remove alert to automaticaly respond with yes after 1 min. in alerts and configuration.

    Thanks,

     

  • Jaydeep_S's avatar
    Jaydeep_S
    Level 6
    12 years ago
    In BE console click on the BE icon on Top left and go to Configuration and Settings --> Alert categories --> Media Remove. Here you could set the alert to be auto responded in xx mins.
     
    If this is greyed out for some reason browse to the Backup Exec install folder and run beutility.exe. Once you add and select the Media Server, from services Tasks, click Edit Configuration and Under 'Automated alert responses' configure the respond with for the required alert. This technote should help you with the BEUtility steps.
  • Delo819's avatar
    Delo819
    Level 4
    12 years ago

    Thank's for all your responses - I've told the alert to respond after 5 minutes if no user interacts with it and will see how the job goes tonight.