Backup on exchange failed
Dear community,
My backup on exchange failed 3 days straight recently.
I have logged a case with Symantec support.
The support provided the following solution:
- Uncheck the selections, and reselect the selections
- Uncheck snapshot technology (snapshot technology was used in the existing setting)
- Restart the exchange server
*Note: Exchange is running on DAG. I have not restarted the exchange as this will failover to another site.
The support mentioned that it is recommended not to uncheck "snapshot technology" when backing up exchange. Unfortunately, there is no article on this.
My question is as follows:
- Is snapshot technology not recommended when backing up exchange?
- After unchecking the "snapshot technology", do I really need to restart my exchange server?
Is anyone able to shed some knowledge on this please?
Thank you very much.
**Attached are the screenshots of the error messages. Screenshots are edited to masked certain information.
- Issue resolved.Donald: I ran "vssadmin list writers" in 2 exchange servers in the DAG. They are showing with no errors.A support engineer from Microsoft asked me to run the following in Exchange Shell:Get-MailboxDatabase -Server <servername> -Status | fl Name, Identity, LastFullBackup, LastIncrementalBackup, LastDifferentialBackup, BackupinprogressIn my case, the "BackupInProgress" in one of the exchange server is set to True. (See attached)However, no backup was running at that point of time. This prompts me to restart that individual exchange server.Ran the same powershell again, this time the BackupInProgress is set to "False"Backup run perfect.Thanks all for the advice.