Catalog Backup Failing with Error code 9202

Question

Catalog backup Failed with error as the service user account does not have the write permissions on the specified path.(9202)Nov&nbsp;9,&nbsp;2022&nbsp;12:33:03&nbsp;AM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;stnbbackup.shiptech.carnival.com.NBU_CATALOG.MAXJOBSNov&nbsp;9,&nbsp;2022&nbsp;12:33:03&nbsp;AM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;stnbbackup.shiptech.carnival.com.NBU_CATALOG.MAXJOBSNov&nbsp;9,&nbsp;2022&nbsp;12:33:03&nbsp;AM&nbsp;-&nbsp;estimated&nbsp;0&nbsp;kbytes&nbsp;neededNov&nbsp;9,&nbsp;2022&nbsp;12:33:03&nbsp;AM&nbsp;-&nbsp;begin&nbsp;Parent&nbsp;JobNov&nbsp;9,&nbsp;2022&nbsp;12:33:03&nbsp;AM&nbsp;-&nbsp;begin&nbsp;Catalog&nbsp;Backup:Database&nbsp;Manager&nbsp;QueryNov&nbsp;9,&nbsp;2022&nbsp;12:33:07&nbsp;AM&nbsp;-&nbsp;Error&nbsp;bpdbm&nbsp;(pid=287722)&nbsp;Unable&nbsp;to&nbsp;create&nbsp;disaster&nbsp;recovery&nbsp;package&nbsp;at&nbsp;/DR-Files:&nbsp;The&nbsp;service&nbsp;user&nbsp;account&nbsp;does&nbsp;not&nbsp;have&nbsp;the&nbsp;write&nbsp;permissions&nbsp;on&nbsp;the&nbsp;specified&nbsp;path.&nbsp;(9202)Operation&nbsp;Status:&nbsp;9202Nov&nbsp;9,&nbsp;2022&nbsp;12:33:08&nbsp;AM&nbsp;-&nbsp;end&nbsp;Catalog&nbsp;Backup:Database&nbsp;Manager&nbsp;Query;&nbsp;elapsed&nbsp;time&nbsp;0:00:05Nov&nbsp;9,&nbsp;2022&nbsp;12:33:08&nbsp;AM&nbsp;-&nbsp;begin&nbsp;Catalog&nbsp;Backup:Stop&nbsp;On&nbsp;ErrorOperation&nbsp;Status:&nbsp;0Nov&nbsp;9,&nbsp;2022&nbsp;12:33:08&nbsp;AM&nbsp;-&nbsp;end&nbsp;Catalog&nbsp;Backup:Stop&nbsp;On&nbsp;Error;&nbsp;elapsed&nbsp;time&nbsp;0:00:00Operation&nbsp;Status:&nbsp;9202Nov&nbsp;9,&nbsp;2022&nbsp;12:33:08&nbsp;AM&nbsp;-&nbsp;end&nbsp;Parent&nbsp;Job;&nbsp;elapsed&nbsp;time&nbsp;0:00:05The&nbsp;service&nbsp;user&nbsp;account&nbsp;does&nbsp;not&nbsp;have&nbsp;the&nbsp;write&nbsp;permissions&nbsp;on&nbsp;the&nbsp;specified&nbsp;path.&nbsp; (9202)&nbsp;

vikesh_thakur · Accepted Answer

Here are the commands and steps that need to be done to change the service user to "root" and allow the catalog backup to complete successfully.

Stop all NetBackup services: netbackup stop

Kill any remaining services/processes: bp.kill_all

Change the service user: nbserviceusercmd --changeUser

When asked for what user to change to, type: root

After service user is successfully changed to "root" start NetBackup services: netbackup start

Then attempt the catalog backup again.

davidmoline · Answer

For reference, this is where you should have been referred to&nbsp;
https://www.veritas.com/content/support/en_US/article.100053355
Cheers

davidmoline · Answer

Hi&nbsp;Vikesh_Thakur&nbsp;
While what you have posted is a solution, it is not the best which is to simply update the permissions on the folder (DR-Files) so that the service account user has write permissions.&nbsp;
This avoids introducing risk by running the majority of the daemons as the root user. The intent of using a non-privileged service account was to reduce the risk profile.
CheersDavid

vikesh_thakur · Answer

This Solution is provided by VERITAS Technical support engineer.and its works . Catalog backup are running fine now

davidmoline · Answer

Hi&nbsp;Vikesh_Thakur&nbsp;
I agree it works - I just don't think it is the best solution (especially from a security viewpoint).&nbsp;
Would you mind sending me the case number (either here or via DM) I would like to chat to the support engineer.
ThanksDavid

amrishhpuri · Answer

Thanks for solution..&nbsp;&nbsp;teatv download&nbsp;hellodear.in

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Catalog Backup Failing with Error code 9202

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