Backup solution with HP NAS and HP Auto loader !

Question

I am looking for the backup solution which use HP NAS device. I am not sure whether the NAS&nbsp; X1600 AP804A&nbsp;and the auto loader of&nbsp; HP 1/8 G2 Ultrium LTO-4 1760&nbsp;can support&nbsp; Backup Exce 12 or not. Please comment on this !
&nbsp;
Hardware Specifications :

Autoloader - HP 1/8 G2 Ultrium LTO-4 1760 
&nbsp;
NAS&nbsp;- The X1600 AP804A&nbsp;(6 x1TB drives)

SCSI&nbsp;Card installed in NAS&nbsp;- HP SC08Ge Host Bus Adapter&nbsp;

HP LTO4 Ultrium 1.6TB RW data cartridge

&nbsp;

teiva-boy · Answer

&nbsp;You need to go to the Symantec Support site, choose BackupExec, search for the HCL
It will list every hardware device that Symantec has tested with BE. &nbsp;
More than like the tape is supported, it's a common brand

And for the NAS, there is no certification for a NAS. &nbsp;It either works, or doesnt. There is a tool called b2dtest.exe or something you can also download from the support site to verify proper operation.

paul_jamieson · Answer

I have a SAS&nbsp;LTO4 1/8 HP&nbsp;autoloader attached to a X1800 using BE 12.5.&nbsp; Everything runs fine for me and I get approx.&nbsp; 4,000 MB/min.&nbsp; I just set it up the other day so I&nbsp;haven't had time to look into the snapshot features on the hp x1000 series NAS&nbsp;devices though so I can not comment on if/how the snapshots can be leveraged for backup.

ssingletary · Answer

I am fighting a issue with the X1600 and the Autoloader - HP 1/8 G2 Ultrium LTO-4 1760

It worked fine in the lab but in production it will only see the tape drive and not the autoloader.

here is what is shows in the Adamm.log file

0002:0000:0000:0000&nbsp; "HpCISSs2", (Port Driver)
0002:0007:0000:0000&nbsp; "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 4-SCSI&nbsp; U51W", (Tape Device), "\.\Tape0"
0002:0007:0000:0001&nbsp; "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1x8 G2 AUTOLDR&nbsp; 2.80", (Changer Device), "\.\MediumChanger0"
-------------------&nbsp; -------------------------------------------------------------------------------
0003:0000:0000:0000&nbsp; "iScsiPrt", (Port Driver)
-------------------&nbsp; -------------------------------------------------------------------------------
0004:0000:0000:0000&nbsp; "wtlmdrv", (Port Driver)
-------------------&nbsp; -------------------------------------------------------------------------------
9999:0016:0006:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0005:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0008:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0012:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0007:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0010:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0001:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0002:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0003:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0004:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0011:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
9999:0016:0009:0000&nbsp; "VERITAS Backup To Disk&nbsp; 1.00", "\.\Bkup2Dsk"
-------------------&nbsp; -------------------------------------------------------------------------------
[9036] 03/03/10 14:03:36.902 PnP Device Paths:
Scsi Address
Prt&nbsp;&nbsp;&nbsp;&nbsp; :Bus&nbsp;&nbsp;&nbsp;&nbsp; :Tar&nbsp;&nbsp;&nbsp;&nbsp; :Lun&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Path
-----------------------------------&nbsp; ---------------------------------------------------------------
00000002:00000007:00000000:00000000&nbsp; \?\scsi#sequential&amp;ven_hp&amp;prod_ultrium_4-scsi#5&amp;108e9cd1&amp;0&amp;070000#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}
-----------------------------------&nbsp; ---------------------------------------------------------------
[9036] 03/03/10 14:03:36.903 Read Device Inquiries - start
[9036] 03/03/10 14:03:36.919 Device: \.\Tape0
[9036] 03/03/10 14:03:36.929 ReadDeviceScsiInquiryInfo for "\.\MediumChanger0" - failed - ERROR = 0x00000006 (ERROR_INVALID_HANDLE)
[[9036] 03/03/10 14:03:42.022 Read Device Inquiries - end
[9036] 03/03/10 14:03:42.022 Serialize Devices:
[9036] 03/03/10 14:03:42.765 Device Discovery:
[9036] 03/03/10 14:03:42.765 PvlDrive::OpenHandle() from device number
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive = 1019 "HP 1"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DeviceName = \.\Tape0
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; PrimaryName = \.\Tape0
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SecondaryName = \?\scsi#sequential&amp;ven_hp&amp;prod_ultrium_4-scsi#5&amp;108e9cd1&amp;0&amp;070000#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ERROR = 0x00000006 (ERROR_INVALID_HANDLE)
Scsi Address
Prt :Bus :Tar :Lun&nbsp;&nbsp; Attributes
-------------------&nbsp; -------------------------------------------------------------------------------
0002:0007:0000:0000&nbsp; Device Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "\.\Tape0"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Secondary Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "\?\scsi#sequential&amp;ven_hp&amp;prod_ultrium_4-scsi#5&amp;108e9cd1&amp;0&amp;070000#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Primary Inquiry&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 4-SCSI&nbsp; U51W"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serial Number&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 4-SCSI&nbsp; HU19366N31"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Flags&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; KMD, SCSI, SN(TYPE 1)
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device State&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3, Online
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device IDs&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1019, {46B72544-DC55-4D11-9925-D4F69FCDFA53}
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "HP 1"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 134283265, "LTO 64K (64K,10,0,E,HU)"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Features&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0x00021000: E,HU
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Element&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0, 0
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Block Limits&nbsp;&nbsp;&nbsp;&nbsp; 512 min, 65536 max
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Hard Errors&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 write, 0 read
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Soft Errors&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0 write, 0 read
0002:0007:0000:0001&nbsp; Device Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "\.\MediumChanger0"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Secondary Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "\.\Changer0"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Primary Inquiry&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1x8 G2 AUTOLDR&nbsp; 2.80"
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serial Number&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ""
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Flags&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; KMD, SCSI
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device State&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1, Offline, ERROR = 0x00000006 (ERROR_INVALID_HANDLE)

I have tried many fixes listed in the forums here and the changer still shows offline

the server os is Windows Storage Server 2008 and they have removed the Removable Storage from the Services

this is the last item i tried :
http://www.symantec.com/connect/forums/hp-storageworks-autoloader-not-detected-backupexec

Steve 
&nbsp;

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Backup solution with HP NAS and HP Auto loader !

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